FNS51220 Diploma of Insurance Broking

About the course

Our nationally recognised qualification FNS51220 Diploma of Insurance Broking is designed to provide relevant industry knowledge and skills for a successful career in insurance broking.

Get comprehensive learning on all your broking essentials, including licensing and regulation, the make-up of the insurance industry, insurance products and services, the insurance broking process, operating a compliant and ethical practice, effective marketing skills, and handling clients with complex needs.

Undertaking a qualification enhances your professional credibility, allowing you to develop knowledge and skills that ultimately benefit your practice and your customers. Providing fit for purpose, industry-relevant learning is our way of ensuring you stay up to date and well-equipped in an evolving insurance landscape.

Program Content

  • Subject 1: RG 146 Insurance Broking
  • Subject 2: Managing complex risks and claims
  • Subject 3: Business Ethics and Conduct
  • Subject 4: Marketing and advising in insurance products

Learning Outcomes

What you will learn

  • How financial services is regulated and licensed in Australia
  • How laws, regulation, industry codes, and organisational policies guide insurance professionals’ conduct
  • How to plan and implement strategies to manage compliance risks and maintain professional competence
  • Guidance on providing compliant and appropriate advice to customers in Tier 1 general insurance
  • Tips for demonstrating ethical decision-making while delivering insurance products and services to customers
  • Product knowledge and advanced selling skills to market and distribute insurance products and services.

Who is this course for?

  • Insurance brokers upskilling or updating current credentials
  • Industry professionals expanding or transitioning into insurance broking
  • New entrants seeking to pursue a career in the general insurance sector.

Units of Competency

  • FNSASICY513 Provide advice in insurance broking
  • FNSIBK415 Meet compliance requirements relating to insurance broking
  • FNSIBK416 Deliver insurance broking services
  • FNSIBK518 Implement changes to insurance programs of broking clients
  • FNSIBK523 Prepare submissions for new insurance broking business
  • FNSIBK524 Manage complex risk portfolios for insurance broking clients
  • FNSINC412 Apply and maintain knowledge of financial products and services
  • FNSINC503 Identify situations requiring complex ethical decision making
  • FNSINC504 Apply ethical frameworks and principles to make and act upon decisions
  • FNSISV408 Manage handling and settlement of routine insurance claims for retail clients
  • FNSSAM511 Apply advanced techniques to sell financial products and services.


There are no entry requirements.

However, it is recommended individuals are working in the insurance industry.

New entrants to the industry are required to complete the first subject Tier 1 RG146 Insurance Broking before being eligible to progress to the other diploma subjects.

Recognition of Prior Learning

You may be able to obtain Recognition of Prior Learning (RPL) for previous study and/or work experience. You will be required to provide evidence that demonstrates you have already met the requirements of the requested exemption.

Evidence can take many forms, such as information about approved study, information about work experience, certificates, transcripts or other credentials.

Please note the RPL fee is $395 per subject and can be applied for in the application process.


  • Statement of Attainment
  • Record of Results
  • a Testamur.

Explore our Diploma

Download Brochure

Frequently Asked Questions

Yes, you can choose to just enrol in our RG146 Insurance Broking program. This is the first subject in our Diploma. Should you complete our Tier 1 Insurance broking program, this can be recognised towards our FNS51220 Diploma of Insurance broking if you decide to enrol into our full diploma at a later date.
We have flexible payments options so you can choose to pay either a upfront full payment or in four instalments.
Our diploma
  • will take approximately 12 months full time or 18 months part time to complete
  • participants have a total of 16 weeks to complete the learning and assessment requirements for each subject
FEP is an education provider, so cannot guide you on a career path. You could start with chatting to an employer or prospective employer to determine what you would need to do. You could also check the following:
What is FEPs Mortgage and Credit CPD program?2021-12-17T10:41:43+11:00

Our Credit and Mortgage Broking CPD (RG206) is an essential annual update for credit licencees. It covers everything you need to know in one convenient online course.  Each program earning 20 CPD points.

Our programs are packed full of essential regulatory updates and practical tips for achieving the best outcomes for your clients, efficiently and compliantly.