Improving culture and conduct in the workplace
Culture and conduct in the workplace navigates the interplay between culture, ethics and conduct in your organisation and beyond.
The idea of showing people what is appropriate and inappropriate behaviour, or describing culture as ‘the way we do things around here’, hints at the power of culture. Policies, procedures and risk management structures will never be enough to inform employees on how to respond to every situation effectively. Alongside the formal rules, it is the culture that provides the guide rails employees rely upon to successfully exist within an organisation.
Company culture is exhibited by the way people behave in an organisation; the unwritten rules and the common understanding of what is ‘acceptable’.
But how were these unwritten rules set and communicated? And when and how is it determined what is acceptable behaviour?
Program Content
Learning Outcomes
What you will learn
- What organisational culture is
- The components that comprise organisational culture
- The influences of internal and external factors on organisational culture
- The importance of ethics in decision making
- Contributing factors to poor and sound organisational culture and conduct
- Measures available to responsible managers to help shape organisational culture.
Who is this course for?
- Leaders and managers working in financial services.
Units of Competency
Pre-requisite
Recognition of Prior Learning
Certification
You will be awarded a Certificate of Completion. It will be available online for you to download and print immediately.
CPD Area: Generic Knowledge
