Privacy and data protection

As recent events have shown, unauthorised entities accessing sensitive data can affect any business and erode customer trust and confidence. With technology transformation gathering speed, there’s never been a more important time for your organisation to review its privacy and data protection framework.

Incorporating some high profile cases, here’s an outline of the key issues you need to consider to ensure your organisation’s privacy and data protection activity is compliant and modelling best practice.

Program Content

Learning Outcomes

What you will learn

  • The background to Australia’s privacy and data protection regime
  • If and when privacy and data protection laws apply to your organisation
  • What is “personal information” and explain how information “about” an individual is differentiated from information “not about” an individual
  • Privacy and data protection laws in place in Australia and how they are enforced
  • Why data breaches occur and how they must be reported; and recommend ways they can be risk managed
  • How your organisation should go about developing and maintaining a sound privacy and data protection framework; and assess the risks of not having such a framework.

Who is this course for?

Units of Competency


Recognition of Prior Learning


You will be awarded a Certificate of Completion. It will be available online for you to download and print immediately.

CPD Area: Generic Knowledge

Download the course brochure

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Frequently Asked Questions

What others say about us

Parallels real workplace experience.

We have been using FEP for a number of years now. The course materials are highly professional and parallels real workplace experience. Staff greatly value participating in meaningful external training and are the greatest advocates.

Efficient, informative and accessible.

The content is well set out, clear and precise. My organisation does the course every year and we are continuing to learn new and interesting things with each new offering. The content is up to date with the industry and completely relevant to my role. I had all the support and learning resources available to get it done…

Extremely relevant and meaningful.

Our firm exclusively uses the services of Financial Education Professionals for all of our ongoing RG146, compliance and responsible manager training for our team. We find course materials extremely relevant and meaningful and this allows our team to have up to date, practical knowledge.

Peter McGuire, CEO, XM