Responsible Lending


Our Responsible Lending Course clarifies the who, what, and why of this aspect of credit law, so you can assist your practice to comply with its obligations.

Credit law and licensing require ACL holders to ensure that their consumer lending is ‘responsible’. In light of the Financial Services Royal Commission discovering numerous examples of poor lending practices, you might find our refresher on responsible lending obligations rather timely.

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Program Content

Learning Outcomes

What you will learn

  • What responsible lending provisions are and who they apply to
  • The primary responsible lending obligations
  • Key steps in applying responsible lending provisions
  • Issues arising during the Financial Services Royal Commission
  • How to interpret case studies to identify potential conduct risks
  • Suggested best practices credit providers can follow.

Who is this course for?

Units of Competency


Recognition of Prior Learning


You will be awarded a Certificate of Completion. It will be available online for you to download and print immediately.

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Frequently Asked Questions

What others say about us

Parallels real workplace experience.

We have been using FEP for a number of years now. The course materials are highly professional and parallels real workplace experience. Staff greatly value participating in meaningful external training and are the greatest advocates.

Efficient, informative and accessible.

The content is well set out, clear and precise. My organisation does the course every year and we are continuing to learn new and interesting things with each new offering. The content is up to date with the industry and completely relevant to my role. I had all the support and learning resources available to get it done…

Extremely relevant and meaningful.

Our firm exclusively uses the services of Financial Education Professionals for all of our ongoing RG146, compliance and responsible manager training for our team. We find course materials extremely relevant and meaningful and this allows our team to have up to date, practical knowledge.

Peter McGuire, CEO, XM