Make your CPD points count

Maintain ongoing requirements with CPD that is properly assessed and recorded.

  • Our learning management system provides you and your organisation all the usual features – an intuitive interface, reliable access to content, and insightful tracking and reporting.
  • Each CPD course has specific learning outcomes, reflections and extra resources and activities, and is assessed via a short online multiple choice quiz.
  • Choose from a selection of online short courses or for your complete solution and access to our extensive library of engaging and informative topics please visit our RG146 CPD, RG105 RM CPD, Credit and Mortgage Broking CPD or Insurance CPD annual  programs.

Our favourites from our library of CPD short courses

 

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CPD short courses

Please find below a selection from our extensive library of our CPD short courses.

Generic Knowledge

Doing nothing is not an option. As attacks become more targeted and more sophisticated, cyber resilience has to be monitored and maintained, and response times have to become faster organisation and industry wide.

Our Cyber security refresher reviews cyber security threats to financial services, and outlines what industry participants should be reviewing when formulating their cyber strategy.

In this course you will learn to:

  • Define what a cyber risk is and outline primary cyber risks and vulnerabilities related to financial services
  • Discuss domestic and international thought leadership and regulatory guidance regarding cyber resilience
  • Analyse cyber concerns for financial markets participants and investors
  • Identify key areas for building cyber resilience
  • Evaluate infrastructure, human resources management and operational strategies for mitigating cyber risks
  • Describe legal and compliance requirements directly related to or that overlap with cyber security.

3 CPD points/hours

Many a financial services professional will probably claim to be aware of their general obligations. But an often overlooked area is that of technological resources. What does that mean, and what do the law and ASIC expect licensees to have in place?

Join us as we examine what ‘adequate technological resources’ look like in practice. Through case studies, we also explore how recent and emerging technological solutions can beneficially contribute to licensees meeting their obligation to act efficiently, honestly and fairly.”

In this course you will learn to:

  • Outline the general conduct obligations of Australian financial services licensees
  • Define ‘adequate technological resources’
  • Explain the purpose of meeting the obligation to have ‘adequate technological resources’ and identify internal or customer-facing scenarios in which it comes into play
  • Via practice-based case studies, examine how licensees and their authorised representatives can use technological resources to improve financial service and product delivery and remain compliant.

2 CPD points/hours

“Is there a connection between asset prices and the real economy?” is an intriguing question. Naturally, financial market participants fiercely debate whether connections between the two should be expected.

So, what is the predictive power of asset prices and can any rules of thumb be relied on? From the influence of commonly traded assets and instruments, to some of the more curious subjects of indicators (lipstick, Coca-Cola and Superbowl results, really?) we examine whether what happens in financial markets makes its way to everyday people on their local streets.

In this course you will learn to:

  • Discuss the influence of how financial markets participants have historically analysed data on how future data is interpreted
  • Describe the wealth effect and how consumer behaviour impacts economic activity and market sentiment
  • Evaluate the extent to which financial market activity around cash, inflation, foreign exchange, property, equity markets, research and analysis, and business news reporting transfers to everyday happenings
  • Analyse financial markets’ fascination with and the value of bizarre correlations between economic activity and patterns in commonplace behaviours.

3 CPD points/hours

Regulation and Ethics

They’ve been five or so years in the making but participants in many major financial centres, including Australia, are having to adjust to the introduction of design and distribution powers and product intervention powers (DDO & PIP). New rules, among other outcomes, dramatically alter traditional information flows between product issuers, advisers and end consumers, and expose issuers to unprecedented levels of scrutiny and potentially even liability.

So, what entities and products are most affected, and how? After briefly tracing the journey from conception to DDO & PIP implementation, we explore what areas are being targeted first and what the new measures might mean for your organisation.

In this course you will learn to:

  • Discuss the emerging global and domestic themes that drove the creation and implementation of design and distribution obligations and product intervention powers
  • Outline the key milestones in the development of design and distribution obligations and product intervention powers in Australia
  • Explain the overarching principles regarding design and distribution obligations
  • Identify how ASIC intends to exercise its product intervention powers in general terms and with respect to sectors it has announced it is planning to use them for
  • Evaluate how the conduct of financial services institutions in Australia will be impacted by design and distribution obligations and product intervention powers.

3 CPD points/hours

Whether it’s a general discussion about consumers’ increasing trust of business and social networks over institutions, or a specific focus on the interrelationship between corporate culture and professional conduct, commentary about ethics is everywhere.

In a climate of urgent desire for change, how do you overcome hurdles and ensure that navigating the interplay between culture, ethics and conduct in your organisation and beyond makes for a smooth ride.

In this course you will learn to:

  • Describe what ethical standards and principles are
  • Differentiate between ethical standards and the legal framework
  • Discuss drivers of ethical behaviour
  • Explain why ethics and an ethical approach are crucial in financial services
  • Outline an ethical decision-making process
  • Summarise common breaches of ethical standards in financial services, including the attitudes, behaviours and activities that give rise to them

3 CPD points/hours

As recent events have shown, unauthorised entities accessing sensitive data can affect any business and erode customer trust and confidence. With technology transformation gathering speed, there’s never been a more important time for your organisation to review its privacy and data protection framework.

Incorporating some high profile cases, here’s an outline of the key issues you need to consider to ensure your organisation’s privacy and data protection activity is compliant and modelling best practice.

In this course you will learn to:

  • Outline the background to Australia’s privacy and data protection regime
  • Identify if and when privacy and data protection laws apply to your organisation
  • Discuss the privacy and data protection laws in place in Australia and how they are enforced
  • Describe why data breaches occur and how they must be reported; and recommend ways they can be risk managed
  • Determine how your organisation should go about developing and maintaining a sound privacy and data protection framework; and assess the risks of not having such a framework.

3 CPD points/hours

All advisers must know the differences between information and general and personal advice. They must also understand and adhere to disclosure requirements for retail versus wholesale clients. It’s all part of being a fit and proper financial services professional who delivers the best outcomes for clients.

It’s all part of being a fit and proper financial services professional who delivers the best outcomes for clients, now and into the future.

In this course you will learn to:

  • Identify the different types of financial product advice and the methods by which each can be provided
  • Describe the difference between factual information and advice
  • Differentiate wholesale clients from retail clients
  • Explain the differences between personal advice and general advice
  • Outline how individuals who provide personal advice to retails clients are registered
  • Discuss how a licensee may limit the advice that it provides to a retail client
  • Evaluate the new ways licensees are providing advice.

3 CPD points/hours

Securities

When investors think of securities, the financial instrument that comes to mind are shares that are traded on a stock exchange. Indeed, shares are the most popular and widely traded financial instrument, however, there are a wide range of other assets (or financial instruments) that come under the definition of a ‘security’.

In this topic we take a look at the various types of equity, debt and hybrid securities and analyse the key concepts and characteristics of each type of security. We also consider the risks and benefits from the perspective of the investor, and the main benefits and risks of raising capital from the perspective of the issuer.

In this course you will learn to:

  • outline the characteristics of ordinary shares and a range of related concepts
  • identify the main benefits and risks of investing in shares
  • outline the main benefits and risks of raising capital through the issue of shares
  • outline the characteristics of debt securities and a range of related concepts
  • identify the main benefits and risks of investing in bonds and other debt securities
  • outline the main benefits and risks of raising capital through the issue of debt securities
  • outline the characteristics of commonly-used hybrid securities and a range of related concepts
  • identify the main benefits and risks of investing in hybrid securities
  • outline the main benefits and risks of raising capital through the issue of hybrids.

3 CPD points/hours

An investment in securities carries with it taxation implications, and any earnings made from securities – income or capital gain – are taxable. As an adviser, you should have a broad understanding of how securities are taxed and therefore tax implications for your clients.

Remember, though, that tax should be one of many aspects an adviser should factor in when providing advice in securities. Here’s our round-up of primary tax issues and some tips for ensuring that tax doesn’t overshadow other equally critical considerations.

In this course you will learn to:

  • Outline the importance of considering taxation when investing in securities
  • Explain the taxation implications of dividends from shares and income from other types of securities
  • Describe how the dividend imputation system works
  • Calculate the tax payable on dividends, after adjusting for imputation
  • Identify the four ways that capital gains can be treated depending on when a security was purchased by an investor
  • Examine the various considerations an adviser must take into account when advising a client on taxation issues applying to securities

3 CPD points/hours

In this course we take a high level look at short selling. We look at what short selling is, who does it and why, and the extent of its use in Australia’s financial markets. We consider some of the positive and negatives of short selling for investors as well as for the companies they take short positions in.

Finally, we look at the Australian Securities and Investments Commission’s (ASIC) regulatory focus on short selling and how the fallout in global markets during the global financial crisis (GFC) prompted ASIC to place a temporary ban on short selling.

In this course you will learn to:

  • Define what short selling is and articulate the reasons for its use in financial markets
  • Identify the participants that undertake short selling and their motivations behind shorting a stock
  • Summarise the advantages and disadvantages of short selling to investors, listed companies and the broader financial markets
  • Appreciate the reasons as to why regulators around the world, including the ASIC, chose to place temporary bans on short selling during the height of the GFC
  • Outline the short selling/disclosure requirements and the information that this disclosure provides to investors and other market participants
  • Appreciate the unique mind-set required of short sellers, reflect on the ethics behind short selling, and note the reasons why short selling has such polarising views among investors and market commentators

3 CPD points/hours

Derivatives

Not all activity in financial markets is investment related. Some product and service providers and traders seek to profit from their view on the short-term price direction of particular underlying assets, such as foreign exchange, indices, share prices, commodity prices, interest rates, and more recently, cryptocurrencies.

Following a recap of financial services regulation in Australia, we explore rules specific to retail OTC derivatives, comparing ASIC’s stance to those of global peers to ascertain how the near-term regulatory climate is shaping up.

In this course you will learn to:

  • explain how the financial services industry is regulated in Australia
  • identify the instruments, providers and trader types that comprise the retail OTC derivatives sector
  • outline the primary laws and regulatory requirements that apply to the offering and trading of retail OTC derivatives
  • discuss how ASIC has applied various regulatory tools in its enforcement of retail OTC derivatives conduct obligations
  • compare how retail OTC derivatives are regulated in Australia with rules and obligations that apply in other major financial markets overseas.

3 CPD points/hours

The move away from IBOR is one of the last echoes of the Global Financial Crisis (GFC) but seems more likely than many regulatory changes to be a permanent shift.

Australia is by no means unaffected by the IBOR transition. A review by the Australian Securities and Investments Commission found that the overall impact of LIBOR in Australia is “substantial”. “The aggregate notional LIBOR exposure of respondents is approximately A$10 trillion, with 40% of that expected to mature after the end of 2021 (when the continuation of LIBOR will no longer be supported by the UK Financial Conduct Authority).

We examine what led to the IBOR transition and how markets around the world are responding to the looming deadline.

In this course you will learn to:

  • Explain the purpose of reference rates and understand what Australia’s version is of IBOR
  • Discuss why global markets are transitioning away from IBORs.
  • Follow the journey from IBOR to RFR and how their methodologies are transitioning.
  • Analyse why financial firms should be preparing to transition away from IBORs.

3 CPD points/hours

Participants in fixed interest markets span a broad spectrum of financial markets, ranging from corporations borrowing and lending funds, payment services providers arranging deals for clients or hedging inherited positions, and fund managers and advisers maximising returns for their clients.

Among the instruments they trade are long-term fixed interest instruments such as bonds and swaps. Here’s our overview of the main participants in Australia’s fixed interest market and how they go about using derivatives to manage their capital market and investment risks. We revisit some fixed interest derivatives fundamentals before devising and pricing appropriate strategies for various types of clients.

In this course you will learn to:

  • Outline the key participants in fixed interest derivatives markets and their purpose for transacting
  • Discuss the sources of risks in trading fixed interest instruments
  • Devise fixed interest derivatives strategies using futures
  • Evaluate simple and complex fixed interest derivatives strategies using options
  • Explain recommended steps to follow when advising clients on fixed interest derivatives.

3 CPD points/hours

As with exchanged-traded markets, participants in over-the-counter (OTC) interest rate markets span a broad spectrum of financial markets operations, ranging from corporations borrowing and lending funds, payment services providers arranging deals for clients or hedging inherited positions, and fund managers and advisers maximising returns for their clients.

Among the OTC interest rate derivatives traded are interest rate swaps and forward rate agreements (FRAs). Because these instruments are traded over the counter, provided a party can negotiate with a willing counterparty all aspects of the contract can be tailored.

In this course you will learn to:

  • Define what interest rate swaps and FRAs are, and outline the meaning of market conventions associated with dealing in these financial instruments
  • Identify the key participants in OTC fixed interest derivatives markets and their purpose for transacting
  • Discuss the sources of risks in trading OTC fixed interest instruments
  • Devise simple and complex OTC fixed interest strategies using swaps and FRAs
  • Analyse solutions and potential outcomes of OTC fixed interest strategies using swaps and FRAs
  • Explain recommended steps to follow when advising clients on OTC fixed interest derivatives.

3 CPD points/hours

Managed Investments

Analysing investment performance

Investing is arguably one of the most emotional pursuits that a person can engage in.

In this topic we take a high level look at investment performance and some of the key issues around measuring investment and manager performance, techniques such as attribution analysis, and the importance of taking into account the impact of fees and charges on an investment’s return. It gives you some key issues to take into account when investing and reviewing performance. We also look at property valuation and what investors should look out for when investing in Australian Real Estate Investment Trusts (A-REITS).

In this course you will learn to:

  • Outline the key issues involved in the analysis of investment performance
  • Discuss the principles behind attribution analysis
  • Describe how to evaluate the different fees and charges that are applied to specific managed investments
  • Evaluate various approaches to analysis that can be adopted by an investment manager
  • Examine specific issues that arise in the analysis of property trusts
  • Demonstrate key property valuation techniques.

3 CPD points/hours

Managed investment is the broad service of professionally investing money, while investment management is an integrated set of steps undertaken in a consistent manner to create and maintain an appropriate portfolio (combination of assets) to meet clients’ stated goals.

With these definitions in mind, this topic will consider the role of each investment management element, and outline how, where and what value it brings to managed investment services. We also examine the emerging trends, asset types and ideas that are prompting re-shaping of conventional approaches in the industry.

In this course you will learn to:

  • Outline the roles of main players in the investment management space
  • Identify the typical stages of the investment management process
  • Analyse the various approaches and techniques used to construct, maintain, performance measure and review a managed investment portfolio
  • Discuss the key principles underpinning the concept of diversification
  • Describe the primary asset classes and investment structures adopted by investment management professionals
  • Evaluate the opportunities and challenges posed by emerging trends in investment management.

3 CPD points/hours

Foreign Exchange

The foreign exchange market is one of the largest financial markets in the world, operating worldwide on a 24-hour basis, and attracting high liquidity and large volumes of currency trading daily.
With the advent of real-time information and electronic trading, it is all too easy to overlook the importance of maintaining knowledge of foreign exchange fundamentals. Whether you’re onboarding a new team member or just want to reassure yourself that your platform is giving you the rate you were expecting – and therefore that you haven’t mis-entered any figures – we trust you’ll find our refresher on cross rates and forwards helpful and comforting.

In this course you will learn to:

  • Outline how foreign exchange markets operate and the nature of activities conducted by the primary participants
  • Discuss the factors that impact foreign exchange and analyse their influence on pricing
  • Explain common terminology and concepts relevant to participants in foreign exchange markets
  • Define what an FX swap is and identify typical circumstances when an FX market participant might transact one
  • Devise strategies for providing long-term foreign exchange solutions for a client
  • Describe the features, purpose and advantages of non-deliverable forwards and demonstrate an NDF transaction.

3 CPD points/hours

Given that humans have long seen wisdom and value in exchanging items they have for something else they need or want, through transacting with another person, foreign exchange and payments systems have contributed richly to how we facilitate our everyday lives.

Explore how evolving infrastructure and consumer behaviour are influencing product and service development in foreign exchange markets and payments systems.

In this course you will learn to:

  • Outline what a payments system is and identify the most popular methods of payment in Australia
  • Discuss what megatrends are driving and facilitating development of new payments and FX-related products and services
  • Evaluate how foreign exchange and payment systems rails are currently evolving
  • Describe the features of decentralised or non-traditional payment systems
  • Analyse key emerging infrastructure, products and services and how they may impact foreign exchange and payments providers
  • Identify the opportunities and challenges for FX and payments providers.

3 CPD points/hours

Superannuation

Superannuation contributions are important, as clients who contribute more money to the superannuation environment in the most tax effective manner are more likely to be able to beneficially fund their income needs in retirement.

So, what various types of contributions can be made, what are their eligibility criteria, how much can be contributed, and what are the taxation implications?

In this course you will learn to:

  • Recognise the three main aspects that comprise the tax structure of superannuation
  • Explain the types of concessional and non-concessional contributions, including who can make them, who can receive them, and the taxation implications of each
  • Discuss key features of and rules governing new downsizer and first home superannuation saver scheme (FHSSS) contributions
  • Examine other types of contributions, such as small business capital gains tax and personal injury contributions
  • Evaluate the advantages of contributing to superannuation.

3 CPD points/hours

Life Insurance

The Australian Consumer Law (ACL) is the principal consumer protection law in Australia. It is a single, national law which applies in the same way nationally and in each State and Territory.

Under ACL, consumers have the same protections and expectations about business conduct wherever they are in Australia. Similarly, businesses have the same obligations and responsibilities wherever they operate in Australia.

In this course you will learn to:

  • Explain the key legislation and regulatory bodies that comprise and oversee Australian Consumer Law
  • Discuss the provisions and purpose of the general and specific protections in Australian Consumer Law
  • Evaluate resources and tools available to businesses to ensure compliance with Australian Consumer Law, including Codes of Practice
  • Analyse how regulators and dispute resolution schemes provide guidance to businesses through examining relevant case studies.

3 CPD points/hours

Investment bonds, also known as insurance bonds or growth bonds, came into existence in the early 1980s and became a very popular investment vehicle because of their tax effectiveness and the way that they enabled investors to save for significant life events.

With the advent of superannuation and other sophisticated investment options, they fell out of favour. Explore why investment bonds are currently enjoying a renaissance, partly attributable to regulatory changes and shifts in investor needs.

In this course you will learn to:

  • Define what an investment bond is
  • Outline who the primary investment bond providers are
  • Identify what investor types investment bonds are most suitable for
  • Discuss the features, benefits and risks of the main types of investment bonds
  • Explain investment, estate planning and social security considerations relevant to advising clients on investment bonds
  • Describe disclosure requirements, including fees and charges, applicable to marketing or purchasing investment bonds.

3 CPD points/hours