The Australian Consumer Law (ACL) is the principal consumer protection law in Australia. It is a single, national law which applies in the same way nationally and in each State and Territory.
Under ACL, consumers have the same protections and expectations about business conduct wherever they are in Australia. Similarly, businesses have the same obligations and responsibilities wherever they operate in Australia.
In this course you will learn to:
- Explain the key legislation and regulatory bodies that comprise and oversee Australian Consumer Law
- Discuss the provisions and purpose of the general and specific protections in Australian Consumer Law
- Evaluate resources and tools available to businesses to ensure compliance with Australian Consumer Law, including Codes of Practice
- Analyse how regulators and dispute resolution schemes provide guidance to businesses through examining relevant case studies.
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Each CPD course has specific learning outcomes, reflections and extra resources and activities, and is assessed via a short online multiple choice quiz. You have 8 weeks to complete the course.