Customer Success Stories

Customer Stories

Our commitment to truly understanding our customers is reflected in fabulous feedback.

What sets us apart is the combination of quality learning content, exceptional customer service, and a partnership approach that makes training smooth, supportive and effective.

Let our customer first approach inspire rave reviews for your team training too.

How we’re making a difference: here’s what our customers have to say:

Genuinely kind and helpful

Service team have always been quick to respond, genuinely kind and helpful, and never any issues. Courses are thorough, up to date and reliable, and all of our staff have been able to achieve a positive outcome. Also appreciated one person being the touchpoint for all our orders. Thank you.

Lynette Crowley, Baptist Financial Services

Always very prompt

Deb & Georgina are always very prompt when assisting us with any of our queries. This is really important to us as we generally have tight time lines.

Amanda Taylor, The Capricornian

Allows learning at my available pace

The content for the course itself was excellent, and most of all I liked that it was broken into modules and allows learning at my available pace.

Nick Beach, Change Financial

Friendly and flexible, genuinely focused on the needs of our business

FEP was recommended by industry peers for exceptional training and support. They worked closely with us to develop a bespoke course targeted to a specific team in the organisation. The final content was exactly what we were looking for.

Meeting CPD obligations: We regularly engage with FEP for our Responsible Manager and Tier 2 training. Content is high quality and we are assured we are meeting our CPD obligations.

Professional and compliant: The team members at FEP are always friendly and flexible, genuinely focused on the needs of our business. I have peace of mind knowing that the content provided by FEP is always professional and compliant.

I highly recommend that organisations reach out to FEP to discuss their training needs.

Shirley Jones, Training Manager, Australian Mutual Bank

Regulatory News

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  • 27 November 2025

    APRA to limit high debt-to-income home loans to constrain riskier lending

    The Australian Prudential Regulation Authority (APRA) will limit high debt-to-income...
  • 27 November 2025

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  • 26 November 2025

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  • 26 November 2025

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    APRA and ASIC have today jointly released the 2025 Retirement...
  • 26 November 2025

    APRA releases superannuation statistics for September 2025

    The Australian Prudential Regulation Authority (APRA) has released its quarterly...
  • 25 November 2025
  • 25 November 2025

    ASIC issues DDO stop order against City Finance Lending Pty Ltd

    ASIC has made an interim stop order preventing City Finance...
  • 25 November 2025
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    Bendigo expresses disappointment at Deloitte ML/TF review

    In August 2025, Bendigo and Adelaide Bank Limited (ASX: BEN)...
  • 24 November 2025

    ASIC cancels AFS licence of Ivy League Capital

    ASIC has cancelled the Australian financial services (AFS) licence of...
  • 24 November 2025
  • 21 November 2025

    APRA releases response to minor framework updates for ADIs, insurers and RSE licensees

    The Australian Prudential Regulation Authority (APRA) has released a response...
  • 20 November 2025

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    The Australian Prudential Regulation Authority (APRA) has launched a new...
  • 20 November 2025

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    In her address at the Women in Payments Gala Evening...
  • 20 November 2025

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    The Office of the Australian Information Commissioner (OAIC) has run...
  • 19 November 2025

    Payment platforms warned about child sexual exploitation risks

    AUSTRAC has issued a letter to the online payment platforms...
  • 18 November 2025

    ASIC suspends AFS licence of Surety Compliance Limited

    ASIC has suspended the Australian financial services (AFS) licence of...
  • 18 November 2025

    APRA consults on proposed changes to approval requirements for owning or controlling an RSE licensee

    The Australian Prudential Regulation Authority (APRA) has released for consultation...
  • 18 November 2025

    Australians report nearly $260M in losses as shopping scams surge

    Australians reported nearly $260 million in losses to scams in...
  • 13 November 2025

    ASIC Annual Forum 2025: The future of capital markets panel

    The future of capital markets plenary session at the ASIC...