Customer Success Stories

Customer Stories

Our commitment to truly understanding our customers is reflected in fabulous feedback.

What sets us apart is the combination of quality learning content, exceptional customer service, and a partnership approach that makes training smooth, supportive and effective.

Let our customer first approach inspire rave reviews for your team training too.

How we’re making a difference: here’s what our customers have to say:

Genuinely kind and helpful

Service team have always been quick to respond, genuinely kind and helpful, and never any issues. Courses are thorough, up to date and reliable, and all of our staff have been able to achieve a positive outcome. Also appreciated one person being the touchpoint for all our orders. Thank you.

Lynette Crowley, Baptist Financial Services

Always very prompt

Deb & Georgina are always very prompt when assisting us with any of our queries. This is really important to us as we generally have tight time lines.

Amanda Taylor, The Capricornian

Allows learning at my available pace

The content for the course itself was excellent, and most of all I liked that it was broken into modules and allows learning at my available pace.

Nick Beach, Change Financial

Friendly and flexible, genuinely focused on the needs of our business

FEP was recommended by industry peers for exceptional training and support. They worked closely with us to develop a bespoke course targeted to a specific team in the organisation. The final content was exactly what we were looking for.

Meeting CPD obligations: We regularly engage with FEP for our Responsible Manager and Tier 2 training. Content is high quality and we are assured we are meeting our CPD obligations.

Professional and compliant: The team members at FEP are always friendly and flexible, genuinely focused on the needs of our business. I have peace of mind knowing that the content provided by FEP is always professional and compliant.

I highly recommend that organisations reach out to FEP to discuss their training needs.

Shirley Jones, Training Manager, Australian Mutual Bank

Regulatory News

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  • 12 May 2026

    Former financial services director Ashley Arandez sentenced to more than 5 years imprisonment

    Ashley Arandez of Hoppers Crossing in Victoria has been sentenced to 5 years and 6...
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  • 8 May 2026

    ASIC permanently bans Queensland property developer Trent Giumelli from financial services

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  • 8 May 2026

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  • 7 May 2026
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    Keynote address by ASIC Chair Joe Longo at the 2026...
  • 6 May 2026

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    ASIC has issued infringement notices totalling $792,000 to four companies...
  • 5 May 2026
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    Revised Frequently Asked Questions – APS 221 Large Exposures

    The Australian Prudential Regulation Authority (APRA) has revised the Frequently...
  • 4 May 2026

    APRA revokes in1Bank’s authorised deposit-taking institution licence

    The Australian Prudential Regulation Authority (APRA) has revoked in1Bank Limited’s...
  • 4 May 2026

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    The Office of the Australian Information Commissioner (OAIC) today launched...
  • 1 May 2026

    Former Berndale director Stavro D’Amore pleads guilty to dishonest conduct and misusing nearly $700,000 in company funds

    Former director of collapsed retail over-the-counter derivatives provider Berndale Capital...
  • 30 April 2026

    APRA calls for a step-change in AI-related risk management and governance

    The Australian Prudential Regulation Authority (APRA) has called for a...
  • 30 April 2026

    APRA finalises targeted amendments to CPS 230 Operational Risk Management

    The Australian Prudential Regulation Authority (APRA) has finalised targeted amendments...
  • 29 April 2026

    Updates to OTC derivative clearing and reporting rules

    Clearing entities should familiarise themselves with ASIC’s remade over-the-counter (OTC)...
  • 29 April 2026

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    ASIC and the Australian Accounting Standards Board (AASB) will host...
  • 29 April 2026

    ASIC Enforcement outcomes

    Over the last two months, the following enforcement outcomes were...
  • 27 April 2026