Customer Success Stories

Customer Stories

Our commitment to truly understanding our customers is reflected in fabulous feedback.

What sets us apart is the combination of quality learning content, exceptional customer service, and a partnership approach that makes training smooth, supportive and effective.

Let our customer first approach inspire rave reviews for your team training too.

Here’s how we’re making a difference:

Genuinely kind and helpful

Service team have always been quick to respond, genuinely kind and helpful, and never any issues. Courses are thorough, up to date and reliable, and all of our staff have been able to achieve a positive outcome. Also appreciated one person being the touchpoint for all our orders. Thank you.

Lynette Crowley, Baptist Financial Services

Always very prompt

Deb & Georgina are always very prompt when assisting us with any of our queries. This is really important to us as we generally have tight time lines.

Amanda Taylor, The Capricornian

Allows learning at my available pace

The content for the course itself was excellent, and most of all I liked that it was broken into modules and allows learning at my available pace.

Nick Beach, Change Financial

Friendly and flexible, genuinely focused on the needs of our business

FEP was recommended by industry peers for exceptional training and support. They worked closely with us to develop a bespoke course targeted to a specific team in the organisation. The final content was exactly what we were looking for.

Meeting CPD obligations: We regularly engage with FEP for our Responsible Manager and Tier 2 training. Content is high quality and we are assured we are meeting our CPD obligations.

Professional and compliant: The team members at FEP are always friendly and flexible, genuinely focused on the needs of our business. I have peace of mind knowing that the content provided by FEP is always professional and compliant.

I highly recommend that organisations reach out to FEP to discuss their training needs.

Shirley Jones, Training Manager, Australian Mutual Bank

Regulatory News

  • 16 October 2026

    ASIC bans former MWL financial adviser Pardeep Singh for four years

    ASIC has banned former MWL Financial Services Pty Ltd (MWL)
  • 15 October 2026

    APRA welcomes Basel endorsement of Australia’s bank leverage ratio

    The Australian Prudential Regulation Authority (APRA) welcomes the Basel Committee
  • 15 October 2026

    ASIC consults on implementation of new digital asset laws

    ASIC has today commenced consultation on guidance and standards to
  • 15 October 2026

    APRA and RBNZ complete joint bank stress test to promote trans-Tasman resilience

    The Australian Prudential Regulation Authority (APRA) and the Reserve Bank
  • 14 October 2026
  • 14 October 2026

    ASIC review highlights need for stronger scrutiny of super fund valuations

    ASIC’s second review into the financial reporting and audit of
  • 14 October 2026

    APRA publishes 2025-26 Annual Report

    The Australian Prudential Regulation Authority (APRA) has published its Annual
  • 13 October 2026

    Trust, transparency and the future of financial reporting

    Keynote address by ASIC Chair Sarah Court at the G100
  • 13 October 2026

    ASIC review finds room for improvement in mortgage brokers’ best interests duty practices

    The mortgage broking industry should strengthen how it demonstrates that
  • 13 October 2026
  • 13 October 2026

    Former financial adviser Ezzat-Daniel Nesseim charged with breaching ASIC banning orders

    Former NSW financial adviser Ezzat-Daniel Nesseim, of Pymble, NSW, appeared
  • 12 October 2026

    ASIC moves to extend and strengthen CFD consumer protections

    ASIC is seeking feedback on its proposal to extend and
  • 12 October 2026
  • 9 October 2026

    Hollard fined $2 million for serious insurance claim delay

    Hollard Insurance Partners Limited has been ordered by the Federal
  • 8 October 2026
  • 1 October 2026

    ASIC remakes relief for client money held in cash common funds

    ASIC has remade a legislative instrument that allows Australian Financial
  • 30 September 2026
  • 30 September 2026

    ASIC updates relief for managed discretionary account service providers

    ASIC has issued a new legislative instrument to continue regulatory
  • 30 September 2026

    Reporting and audit update – Issue 5

    The Reporting and audit update covers regulatory developments in reporting
  • 30 September 2026

    ASIC increases low volume financial market transaction threshold by $1 million

    ASIC has remade a legislative instrument which exempts low-volume financial