Customer Success Stories

Customer Stories

Our commitment to truly understanding our customers is reflected in fabulous feedback.

What sets us apart is the combination of quality learning content, exceptional customer service, and a partnership approach that makes training smooth, supportive and effective.

Let our customer first approach inspire rave reviews for your team training too.

Here’s how we’re making a difference:

Genuinely kind and helpful

Service team have always been quick to respond, genuinely kind and helpful, and never any issues. Courses are thorough, up to date and reliable, and all of our staff have been able to achieve a positive outcome. Also appreciated one person being the touchpoint for all our orders. Thank you.

Lynette Crowley, Baptist Financial Services

Always very prompt

Deb & Georgina are always very prompt when assisting us with any of our queries. This is really important to us as we generally have tight time lines.

Amanda Taylor, The Capricornian

Allows learning at my available pace

The content for the course itself was excellent, and most of all I liked that it was broken into modules and allows learning at my available pace.

Nick Beach, Change Financial

Friendly and flexible, genuinely focused on the needs of our business

FEP was recommended by industry peers for exceptional training and support. They worked closely with us to develop a bespoke course targeted to a specific team in the organisation. The final content was exactly what we were looking for.

Meeting CPD obligations: We regularly engage with FEP for our Responsible Manager and Tier 2 training. Content is high quality and we are assured we are meeting our CPD obligations.

Professional and compliant: The team members at FEP are always friendly and flexible, genuinely focused on the needs of our business. I have peace of mind knowing that the content provided by FEP is always professional and compliant.

I highly recommend that organisations reach out to FEP to discuss their training needs.

Shirley Jones, Training Manager, Australian Mutual Bank

Regulatory News

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  • 2 July 2026

    ASIC cancels AFS licence of Capital Guard for fake bond sale and other dishonest conduct

    ASIC has cancelled the Australian Financial Services (AFS) licence of...
  • 2 July 2026

    Unfair trading tricks and traps to be banned

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