Meet your organisation’s training needs.
Equip your team for current and future challenges and opportunities.
Meet your organisation’s training needs.
Equip your team to meet every current and future challenge and opportunity.
Training that is effective, scalable, flexible and current.
In a world where regulatory requirements are becoming more complex, we have your compliance training needs covered so you can get on with business.
The pressure for knowledge and skills to be regularly updated, evidenced and tracked, and the need for the acquisition of new skills, is greater than ever.
We get that.
Talk with us to develop your team training program to comply with your financial licence obligations, mitigate conduct risk and achieve sustainable growth.

Why learn with us?
We start with understanding your training needs.
We engage in genuine partnerships with our clients, actively listening, formulating ideas and developing solutions together. Give your team the workplace training to deliver brilliantly in their role.
We do not try and fit a square peg into a round hole.
Whether an in or out of the box solution, we have the right training for your organisation. Let us help you get team training that makes people feel like your way is their way.
Some of our clients
We are proud to be associated with a variety of financial services organisations to meet their compliance, professional education and technical training needs.













Discover. Align. Comply
We build individual capability and organisational competence through training across all financial sectors.
Banking
Financial Markets
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Insurance
Superannuation
Fintech
Consumer credit
Managed Investments
Investment Administration

Corporate Training Solutions
Corporate Training Solutions
Give your team the workplace training to deliver brilliantly in their role.
What others say about us
What do you like most about studying at FEP?
The delivery method, the flexibility and the currency and relevance of content. FEP are and have always been a leader in CPD for the
finance industry – thankyou
Parallels real workplace experience.
We have been using FEP for a number of years now. The course materials are highly professional and parallels real workplace experience. Staff greatly value participating in meaningful external training and are the greatest advocates.
Efficient, informative and accessible.
The content is well set out, clear and precise. My organisation does the course every year and we are continuing to learn new and interesting things with each new offering. The content is up to date with the industry and completely relevant to my role. I had all the support and learning resources available to get it done…
Extremely relevant and meaningful.
Our firm exclusively uses the services of Financial Education Professionals for all of our ongoing RG146, compliance and responsible manager training for our team. We find course materials extremely relevant and meaningful and this allows our team to have up to date, practical knowledge.
Regulatory News
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10 August 2022
ASIC’s approach to breach reporting: implementation of reportable situations regime
10 August 2022As part of its 2022-23 priorities, ASIC will focus on improving the operation of the reportable situations regime.
The new regime, which applies to Australian Financial Services (AFS) Licensees and Credit Licensees, commenced on 1 October 2021.
The lodgement of reports by licensees under the reportable situations regime provides a critical source of intelligence to enable ASIC to identify emerging trends of non-compliance in the industry. It also allows detection of significant non-compliant behaviours early, facilitating prompt regulatory action where appropriate.
ASIC Commissioner Sean Hughes said, ‘We are aware that the regime has led to a number of implementation challenges. However ASIC remains committed to the successful implementation of this regime and we have developed a comprehensive plan of work to ensure that it meets its objectives for ASIC, industry and consumers.
Related Learning: Breach Reporting CPD short course
View ASIC WebsiteASIC’s approach to breach reporting: implementation of reportable situations regime
As part of its 2022-23 priorities, ASIC will focus on... -
10 August 2022
ASIC’s surveillance of internal dispute resolution in superannuation identifies concerns
10 August 2022Superannuation trustees are being urged to review their internal dispute resolution (IDR) arrangements after the first stage of an ASIC surveillance found indicators of significant compliance issues.
‘Dispute resolution is an essential part of the consumer protection framework in Australia,’ ASIC Commissioner Danielle Press said. ‘A trustee’s approach to dispute resolution is a meaningful measure of whether they are focused on the interests of their members. It also indicates the maturity of the trustee’s approach to risk. When done well, dispute resolution can benefit trustees by helping build members’ trust and confidence.
‘However, the first stage of ASIC’s surveillance about internal dispute resolution practices of trustees has identified some problem areas that need fixing. We want trustees that have fallen behind to strengthen their internal dispute resolution arrangements to make sure that member complaints are handled in an effective, fair and timely way,’ Ms Press said.
Related Learning: Complaints Handling and dispute resolution RG 271
View ASIC WebsiteASIC’s surveillance of internal dispute resolution in superannuation identifies concerns
Superannuation trustees are being urged to review their internal dispute... -
10 August 2022
APRA releases final reporting standards on updated capital framework for banks
10 August 2022The Australian Prudential Regulation Authority (APRA) has released final reporting standards to support the updated capital adequacy and credit risk capital requirements for authorised deposit-taking institutions (ADIs).
The package published today responds to the consultation released in April 2022 on APRA’s proposed new and updated reporting standards. It will accompany the new bank capital framework, which is designed to embed unquestionably strong levels of capital and align Australian standards with the internationally agreed Basel III requirements.
APRA has made changes to these new collections to better meet data needs, simplify reporting requirements, and reduce the need for future data collections and ad hoc requests.
View APRA WebsiteAPRA releases final reporting standards on updated capital framework for banks
The Australian Prudential Regulation Authority (APRA) has released final reporting... -
4 August 2022
APRA publishes findings of latest climate risk self-assessment survey
4 August 2022The Australian Prudential Regulation Authority (APRA) has published the findings of its latest climate risk self-assessment survey conducted across the banking, insurance and superannuation industries.
The responses to the survey from 64 medium to large institutions, suggest APRA-regulated entities are generally aligning well to APRA’s guidance, especially in the areas of governance and disclosure. Climate risk, however, remains an emerging discipline compared to other traditional risk areas, with only a small portion of survey respondents indicating that they have fully embedded climate risk across their risk management framework.
APRA publishes findings of latest climate risk self-assessment survey
The Australian Prudential Regulation Authority (APRA) has published the findings... -
28 July 2022
ASIC’s first DDO stop orders to prevent offer of financial products to consumers
28 July 2022ASIC has placed interim stop orders on three financial firms in response to deficiencies in the target market determination (TMD) for their products. These actions are ASIC’s first use of the stop order powers under the design and distribution obligations (DDOs), which took effect on 5 October 2021.
‘The design and distribution obligations were created to deliver better consumer outcomes,’ ASIC Deputy Chair Karen Chester said. ‘Under the law, firms must embed a consumer-centric approach. They need to design financial products that meet the needs of consumers in their intended target market, and distribute those products in a targeted way. Where firms are not doing the right thing and there is potential for consumer harm, ASIC can now take quick action to disrupt poor conduct and prevent harm,’ Ms Chester said.
View ASIC WebsiteASIC’s first DDO stop orders to prevent offer of financial products to consumers
ASIC has placed interim stop orders on three financial firms... -
14 July 2022
ASIC makes product intervention orders for short term credit and continuing credit contracts
14 July 2022ASIC has made product intervention orders by way of legislative instruments imposing conditions on the issuing of short term credit and continuing credit contracts to retail clients.
ASIC Commissioner Sean Hughes said ‘ASIC identified significant detriment and harm especially to vulnerable consumers. ASIC has again exercised its powers to prevent borrowers being charged excessive fees to obtain these products.
View ASIC WebsiteASIC makes product intervention orders for short term credit and continuing credit contracts
ASIC has made product intervention orders by way of legislative... -
1 July 2022
Adelaide’s SkyCity casino faces independent review as casino industry probe widens
1 July 2022South Australian authorities have launched an independent review of Adelaide’s SkyCity casino, in light of similar inquiries into casinos interstate.
Key points:
- Retired Supreme Court judge will lead the inquiry
- It follows similar inquiries into casinos interstate
- SkyCity says it will fully cooperate with the review
Last year, SkyCity revealed it was being investigated by financial crime watchdog AUSTRAC over serious non-compliance relating to money-laundering and counter-terrorism financing laws in its Adelaide operations.
View sourceAdelaide’s SkyCity casino faces independent review as casino industry probe widens
South Australian authorities have launched an independent review of Adelaide’s... -
20 June 2022
Squirrel Super to pay $55,000 penalty for false and misleading marketing
20 June 2022The Federal Court has ordered Squirrel Superannuation Services Pty Ltd pay a $55,000 penalty for false and misleading marketing regarding investing in residential property via self-managed superannuation funds (SMSF).
ASIC Deputy Chair Sarah Court said ‘The SMSF sector holds an estimated total value of assets of just over $876 billion. Misleading information about SMSFs can greatly impact the sector so it is important that clear and accurate information is provided to those looking to set up an SMSF.
ASIC does regulate the marketing of financial products, including financial advice. For further information, see ASIC’s RG 234: Advertising financial products and services (including credit): Good practice guidance.
View ASIC WebsiteSquirrel Super to pay $55,000 penalty for false and misleading marketing
The Federal Court has ordered Squirrel Superannuation Services Pty Ltd... -
17 June 2022
ASIC reduces administrative burden for authorised representatives appointing claims handling staff
17 June 2022ASIC has issued relief to reduce the administrative burden on general insurance industry participants of notifying ASIC of large numbers of employees who provide claims handling and settling services on their behalf.
The relief does not limit the substantive obligations that Authorised Representatives and AFS licensees owe to consumers. Consumers with complaints about the provision of a claims handling and settling service provider, or the conduct of an Authorised Representative or its employees, will still have access to the internal dispute resolution processes of the AFS licensee.
ASIC reduces administrative burden for authorised representatives appointing claims handling staff
ASIC has issued relief to reduce the administrative burden on... -
14 June 2022
Behavioural science and regulation: ASIC article in the Behavioural Economics Guide 2022
14 June 2022In a recent article published in the international Behavioural Economics Guide 2022, ASIC shares how regulators and financial services firms can use behavioural insights to get better outcomes for consumers.
- ASIC has shared its insights on how consumer outcomes are being influenced in a recent article published in the Behavioural Economics Guide 2022.
- The article revealed how some firms have exploited or ignored consumers’ behavioural vulnerabilities in the choice architecture of their products.
- ASIC reminds firms to design and distribute their products appropriately to meet consumer needs.
Behavioural science and regulation: ASIC article in the Behavioural Economics Guide 2022
In a recent article published in the international Behavioural Economics... -
2 June 2022
ASIC releases updated ePayments Code
2 June 2022ASIC has published the updated ePayments Code (the Code) to provide enhancements to and clarity on a number of existing protections for consumers.
In addition to extending the Code to cover payments made using the New Payments Platform, ASIC has also updated the following areas of the Code:
- compliance monitoring and data collection;
- mistaken internet payments;
- unauthorised transactions;
- complaints handling; and
- facility expiry dates.
The changes strengthen the Code’s protections by removing ambiguity and, where appropriate, expanding protections.
“The ePayments Code plays an important role in reinforcing consumers’ confidence and trust in making electronic payments. These updates will ensure the Code remains relevant now and for the foreseeable future” said Commissioner Sean Hughes.
View ASIC WebsiteASIC releases updated ePayments Code
ASIC has published the updated ePayments Code (the Code) to provide... -
1 June 2022
ASIC highlights focus areas for 30 June 2022 reporting
1 June 2022ASIC is urging directors, preparers of annual and half-year reports and auditors to assess whether companies’ 2022 annual and half-year financial reports provide useful and meaningful information for investors and other users, as it highlights key focus areas for reporting by companies for the reporting period ending 30 June 2022.
View ASIC WebsiteASIC highlights focus areas for 30 June 2022 reporting
ASIC is urging directors, preparers of annual and half-year reports... -
1 June 2022
APRA and ASIC release new FAQs on the implementation of the retirement income covenant
1 June 2022The Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC) have issued a new set of frequently asked questions (FAQs) on the implementation of the retirement income covenant (the covenant) introduced by the Australian Government.
The FAQs published follow the joint letter released in March 2022 containing APRA’s and ASIC’s expectations of registrable superannuation entity (RSE) licensees in response to the covenant, and they aim at assisting RSE licensees with the development of their retirement income strategies.
View APRA WebsiteAPRA and ASIC release new FAQs on the implementation of the retirement income covenant
The Australian Prudential Regulation Authority (APRA) and the Australian Securities... -
31 May 2022
APRA publishes Chair Wayne Byres’ speech to Banking Summit
31 May 2022A fit-for-the-future banking sector.
“The Australian financial system is strong and will play a critical role in assisting households and businesses weather the challenges ahead, such as the legacy of the pandemic, the resurgence of global inflation and ongoing geopolitical tensions. Mr Byres also remarked on some of APRA’s regulatory and supervisory priorities, focusing on housing, climate and digitisation.”
View APRA WebsiteAPRA publishes Chair Wayne Byres’ speech to Banking Summit
A fit-for-the-future banking sector. “The Australian financial system is strong... -
13 May 2022
Our Lunch Date with Regulator Leaders
13 May 2022We attended Finsia’s recent ‘The Regulators’ event, during which senior executives of the Reserve Bank of Australia, APRA, ASIC and AUSTRAC shared insights and highlighted their priorities for the coming year.
We gained greater understanding of how well they collaborate with each other and identified some common themes:
- Regulating and licensing crypto
- Offering guidance on cyber resilience and information security
- Staying on top of developments in climate-related matters
- Reforming operation of and access to Australia’s payment system
- Ensuring easy and meaningful data collection and sharing
- Striking a balance between fostering innovation and driving good customer outcomes
- Facilitating regulated entities’ raised awareness of and compliance with their regulatory obligations.
Far from being the responsibility of specific departments, the regulators agreed that senior management needed to be involved in their organisation’s handling of all these issues.
Available transcripts from the event:
We can assist with related learning and your capability building in these areas.
Our Lunch Date with Regulator Leaders
We attended Finsia’s recent ‘The Regulators’ event, during which senior... -
7 April 2022
Westpac to pay $1.5 million penalty for mis-selling consumer credit insurance
7 April 2022The Federal Court has ordered Westpac Banking Corporation pay a $1.5 million penalty for mis-selling consumer credit insurance with its credit cards and Flexi Loans to customers who had not agreed to buy insurance policies.
ASIC Deputy Chair Sarah Court said, ‘ASIC has identified consumer credit insurance to be a poor value product that leads to poor outcomes for consumers. In this case, customers were charged for insurance policies they had not agreed to buy and therefore were unlikely to use. The sale of these products benefitted the bank and not the consumer.”
How consumer credit insurance works
From 5 October 2021, salespeople can tell you about CCI when you apply for credit or a loan. But they must wait until four days after your credit or loan is approved before selling it to you. This gives you time to consider if you need it.
View ASIC WebsiteWestpac to pay $1.5 million penalty for mis-selling consumer credit insurance
The Federal Court has ordered Westpac Banking Corporation pay a... -
7 April 2022
APRA publishes Chair Wayne Byres’ speech on regulating new financial technologies
7 April 2022In “Regulating the technological revolution in finance”, Mr Byres delivered an update on APRA’s regulatory approach to major technological developments that are impacting the financial and payments systems, such as crypto currencies, stablecoins and central bank digital currencies.
Regulation of the financial system exists because history has taught us that, left to its own devices, the system is prone to bouts of instability and considerable harm to society. But equally we know a dynamic and innovative financial system – with participants able to take risk and innovate to deliver better products, services, and ways of doing business – generates important and long-lasting economic benefits for society. Finding that Goldilocks point for regulation – not too much, not too little – so as to allow the digitisation of finance to generate maximum economic benefit, but doing so within society’s risk tolerance, is what we strive for.
That, of course, is much easier said than done.
View APRA WebsiteAPRA publishes Chair Wayne Byres’ speech on regulating new financial technologies
In “Regulating the technological revolution in finance”, Mr Byres delivered... -
6 April 2022
APRA publishes Chair Wayne Byres’ Opening Statement to the Senate Economics Legislation Committee
6 April 2022Chairman Wayne Byres – Senate Economics Legislation Committee, Canberra.
The importance of preparing for the future has been emphasised over the past fortnight in speeches by my colleagues. APRA Executive Director, Policy and Advice, Renée Roberts, addressed the issue of crisis readiness most directly in a speech focused on APRA’s development of two new prudential standards focused on recovery and resolution planning. Ms Roberts’ key message was that industry leaders cannot just improvise when faced with a sudden shock; they need to have already thought seriously about possible crisis scenarios, come up with a credible plan and tested their ability to execute it. Crucially, they should understand that relying on APRA or taxpayers to step in to solve the problem is not an acceptable strategy.
View APRA WebsiteAPRA publishes Chair Wayne Byres’ Opening Statement to the Senate Economics Legislation Committee
As part of its current Corporate Plan, APRA has emphasised... -
31 March 2022
APRA publishes Executive Director Renée Roberts’ speech on crisis preparedness
31 March 2022In “failing to plan is a plan to fail”, Ms Roberts described how APRA balances the need for appropriate risk-taking by financial institutions while minimising the potential for disorderly failures that might harm bank depositors, insurance policyholders or superannuation members.
Her comments included:
- “Australia needs a financial system that harnesses the creative power of risk-taking, and the innovation and efficiencies derived from risk taking. On the other hand, it cannot have a system that is brittle and overly prone to failure – particularly catastrophic failure. Failure always involves pain and cost, but that cost must be acceptable.”
- “APRA seeks to ensure that any failures that do occur will be orderly failures. An orderly failure is one where a regulated entity hasn’t reached its intended destination, but where the entitlements of protected beneficiaries and the stability of the financial system remain intact.”
- “Leaders need to have thought seriously about financial stress scenarios, come up with a credible plan, and then tested their institution’s ability to execute this plan. If you are going to step up to the controls of one of our institutions, it is your responsibility to assure yourself that you can land it safely in the unlikely event of an emergency.”
- “The essence of financial contingency planning is our expectation that institutions must be ready to manage their own destiny in all reasonable circumstances. Boards of APRA-regulated institutions must be aware that it simply isn’t acceptable to rely on ordinary insolvency or APRA stepping in to solve the problem.”
APRA publishes Executive Director Renée Roberts’ speech on crisis preparedness
In “failing to plan is a plan to fail”, Ms... -
28 March 2022
APRA publishes Deputy Chair John Lonsdale’s speech on improving governance in the mutuals sector
28 March 2022In “Banking on a successful future for the mutual sector”, Mr Lonsdale stressed the importance of improving governance, and highlighted board tenure, capabilities, composition and performance assessment as areas with the greatest scope for improvement.
His comments included:
- “APRA considers good governance to be a precondition to sustainable success.”
- “APRA has articulated its concern about excessive tenure within the prudential framework… And yet, directors are remaining on mutual boards far longer than their ASX 200 counterparts. The boards of 19 out of the 60 mutuals regulated by APRA have an average director tenure of at least 10 years.”
- “Under CPS 510 [Governance], boards of APRA-regulated institutions are required to have a majority of independent directors at all times. If the 12-year rule for independence were applied, more than a quarter of mutuals would be non-compliant.”
- “The composition of mutual boards is often a product of history. In a number of cases, mutuals are bound by longstanding constitutional rules that require a majority of directors to be from the ‘bond’ – the customer cohort – or from a particular geographic area. In the interests of their customers and good governance, boards should consider consigning to history outdated provisions in their constitutions that undermine their ability to operate effectively.”
APRA publishes Deputy Chair John Lonsdale’s speech on improving governance in the mutuals sector
In “Banking on a successful future for the mutual sector”,...
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