National consumer credit protection

Overview National consumer credit protection

Under the National Consumer Credit Protection Act 2009 (Cth), credit licensees have a duty to comply with responsible lending provisions. These provisions protect both consumers and credit providers by minimising risks on both sides of the relationship.

You may also like our comprehensive course The NCCP Act and Responsible Lending RG209

Regulatory compliance and conduct learning

Our General Corporate Compliance modules are designed for enterprise wide training, offering bite-sized modules (30-45 minutes), the perfect study duration, balancing convenience with learning. Contextualised specifically for Financial Services.

About our National consumer credit protection module

In this module, you’ll learn about your organisation’s responsibilities, and the conduct and processes you need to follow to meet these provisions.

Program Content

  • What is responsible lending?
  • Applying the responsible lending provisions (RLOs)
  • Providing disclosure documents.

Learning Outcomes

  • Outline the responsible lending provisions
  • Describe the steps involved in meeting responsible lending obligations
  • Demonstrate when and how the provisions apply in your organisation
  • Explain the prescribed disclosure documents you may need to provide customers.

What you will learn

Who is this course for?

  • Any financial representatives who must be trained to adhere to financial services-specific regulation and industry codes with respect to conduct.

Units of Competency

Pre-requisite

Recognition of Prior Learning

Certification

Explore our General Compliance Training

A simple enterprise-wide solution for a complex world of regulation.

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Our general corporate compliance training contains a suite of engaging online modules designed to make employees aware of their responsibilities and feel empowered to uphold the conduct and regulatory standards applicable to their organisation. A general compliance module – refers to a corporate e-learning course designed to meet specified organisational, legislative and/or conduct requirements.  
The team at FEP understands that effective compliance training is not just about delivering regulatory content; it's about creating learning that is engaging, relevant and impactful for organisations and their employees. We design training experiences that resonate with individuals, ensuring they gain practical knowledge and skills that are immediately applicable to their roles.
What is RG206?2023-04-21T07:53:53+10:00

Regulatory Guide 206 Credit licensing: Competence and training (RG 206)

Credit licensees must comply with the organisational competence obligation in s47(1)(f) of the National Consumer Credit protection Act 2009 (National Credit Act)Regulatory Guide 206 Credit licensing: Competence and training (RG 206) sets out the minimum expectations for demonstrating organisational competence.

What you need to do to comply will depend on the nature, scale and complexity of your business. However, Regulatory Guide 206 Credit licensing: Competence and training (RG 206) sets out our minimum expectations for demonstrating organisational competence.

You must also ensure that your representatives are adequately trained and competent to engage in the credit activities authorised by your licence: s47(1)(g).

ASIC generally expects you to determine what is appropriate initial and ongoing training for your representatives and to embed this in your recruitment and training systems.

Updated annually, our CPD is designed to enable Responsible Managers and Representatives of Australian Credit Licensees to meet their mandatory RG206 continuing training requirement. Our CPD that is structured, properly assessed and recorded.