RG146 Tier 2 General Insurance (General Advice)
Overview RG146 Tier 2 General Insurance (General Advice)
RG146 Tier 2 General Insurance is designed for financial services organisations and individuals who require RG146 Tier 2 accreditation in Tier 2 General Insurance (General Advice).
Our program explores the various insurance products available in Australia and how to communicate effectively with customers when providing general advice in general insurance.
About our course
RG146 Tier 2 General Insurance (General Advice) examines regulation and standards applicable to general insurance, how to assess client’s insurance needs, and advise them about products and services in line with regulatory requirements.
Explore the various insurance products available in Australia and how to communicate effectively with customers when providing general advice in general insurance.
Are you a training manager looking for the right compliance training for your employees? Explore our tailored programs that keep your teams skilled and compliant. Contact us for your corporate solution.
View our Tier 2 General Insurance brochure
Entry Requirements
Prospective students need to:
- Be 18 years of age or older
- Be working in the insurance industry: For some assessment tasks, students may need to refer to their organisation’s policies, procedures, and product information
- Be digitally literate to: conduct online research activities, upload, download and save documents and make audio/ video recordings on a smartphone, tablet or computer
- Have suitable language, literacy and numeracy (LLN) skills to undertake the training – you may be required to undertake an LLN assessment
- Have a Unique Student Identifier
Credit Transfer and Recognition of Prior Learning
These are the processes whereby Financial Education Professionals can recognise previous training, study or work experience that is equivalent to units of competency in our Nationally Recognised Training.
Please refer to our Credit Transfer or Recognition of Prior learning page for further information.
Program Content
Learning Outcomes
- Outline how financial services is regulated and licensed
- Describe Australia's insurance markets, participants, and products
- Identify the characteristic of commonly issued general insurance products
- Explain underwriting and premium calculations
- Analyse client needs and advise on insurance products
What you will learn
Who is this course for?
- Customer service and advice
- Claims handling
- Underwriting roles
Units of Competency

Pre-requisite
Recognition of Prior Learning
Certification
On successful completion of the Tier 2 General Insurance (General Advice) Program, you will be awarded a Certificate of Attainment confirming that you are RG 146 compliant to provide general advice in the following specialist knowledge area:
- RG146 Tier 2 General Insurance.
You will also receive a nationally recognised Statement of Attainment awarding the following unit of competency:
FNSASIC314 Provide Tier 2 general advice in general insurance