AI in Consumer Credit
Opportunities and challenges of using AI in consumer credit
The dream of creating intelligent machines has captivated humanity for centuries. From myths of Pygmalion’s animated statue to the fantastical robots of science fiction, the concept of artificial intelligence (AI) has fired our imaginations.
But the history of AI is more than just make-believe, it’s a fascinating journey through philosophy, mathematics, computer science and our ongoing quest to understand intelligence itself.
The Australian lending market is undergoing a significant transformation fuelled by Artificial Intelligence. While big data and analytics offer immense opportunities, it’s crucial to acknowledge the accompanying challenges to ensure responsible and ethical implementation.
About our course
Our course, AI in Consumer Credit, covers the key differences between Artificial Intelligence (AI) and Machine Learning (ML), as well as the role of Explainable AI (XAI) in ensuring transparency and trust in consumer credit decisions. We explore the technologies driving AI advancements, how AI is applied in consumer credit, and the risks and challenges of integrating AI into financial services. Additionally, we highlight how AI is transforming credit assessment, enhancing risk management, and enabling tailored leasing offerings in the Australian market.
The future of lending lies in responsible AI innovation, and those who embrace this shift will be well-positioned to lead the way in a rapidly evolving financial landscape.
Program Content
- AI megatrends
- Key concepts in AI
- Overview of AI underpinning technologies
- Suppliers of AI solutions to the finance industry
- AI in leasing finance
- AI in personal lending
- AI in mortgage lending
- Risks and challenges of AI in Finance
Learning Outcomes
- Differentiate between Artificial Intelligence and Machine Learning
- Explain AI (XAI) and its importance in consumer credit decisions
- Identify some of the key technologies driving the advancement of AI
- Discuss how AI is applied in consumer credit
- Outline the risks and challenges of AI in Finance
- Discuss how AI is transforming credit assessment, enhanced risk management, and the tailoring of leasing offerings in the Australian market.
What you will learn
Who is this course for?
- Compliance managers
- Lenders and Mortgage Brokers
- Representatives
- Responsible managers
- Senior managers
Units of Competency

Pre-requisite
Recognition of Prior Learning
Certification
You will be awarded a Certificate of Completion. It will be available online for you to download and print immediately.