RG146 Tier 2 General Insurance (General Advice)

Overview RG146 Tier 2 General Insurance (General Advice)

RG146 Tier 2 General Insurance is designed for financial services organisations and individuals who require RG146 Tier 2 accreditation in Tier 2 General Insurance (General Advice).

Our program explores the various insurance products available in Australia and how to communicate effectively with customers when providing general advice in general insurance.

About our course

RG146 Tier 2 General Insurance (General Advice) examines regulation and standards applicable to general insurance, how to assess client’s insurance needs, and advise them about products and services in line with regulatory requirements.

Explore the various insurance products available in Australia and how to communicate effectively with customers when providing general advice in general insurance.

Are you a training manager looking for the right compliance training for your employees? Explore our tailored programs that keep your teams skilled and compliant. Contact us for your corporate solution.

View our Tier 2 General Insurance brochure

Entry Requirements

Prospective students need to:

  • Be 18 years of age or older
  • Be an Australian citizen or permanent resident
  • Be working in the insurance industry: For some assessment tasks, students may need to refer to their organisation’s policies, procedures, and product information
  • Be digitally literate to: conduct online research activities, upload, download and save documents and make audio/ video recordings on a smartphone, tablet or computer
  • Have suitable language, literacy and numeracy (LLN) skills to undertake the training – you may be required to undertake an LLN assessment
  • Have a Unique Student Identifier

Credit Transfer and Recognition of Prior Learning

These are the processes whereby Financial Education Professionals can recognise previous training, study or work experience that is equivalent to units of competency in our Nationally Recognised Training.

Please refer to our Credit Transfer or Recognition of Prior learning page for further information.

Program Content

Learning Outcomes

  • Outline how financial services is regulated and licensed
  • Describe Australia's insurance markets, participants, and products
  • Identify the characteristic of commonly issued general insurance products
  • Explain underwriting and premium calculations
  • Analyse client needs and advise on insurance products

What you will learn

Who is this course for?

  • Customer service and advice
  • Claims handling
  • Underwriting roles

Units of Competency

Pre-requisite

Recognition of Prior Learning

Certification

On successful completion of the Tier 2 General Insurance (General Advice) Program, you will be awarded a Certificate of Attainment confirming that you are RG 146 compliant to provide general advice in the following specialist knowledge area:

  • RG146 Tier 2 General Insurance.

You will also receive a nationally recognised Statement of Attainment awarding the following unit of competency:

FNSASIC314 Provide Tier 2 general advice in general insurance

Explore our RG146 Tier 2 General Insurance

Download Brochure

Frequently Asked Questions

  • The assessment for RG146 Tier 2 General Insurance (General Advice) comprises two sets of multi-choice questions (MCQ) and a case study assignment with roleplays.
  • Each MCQ is open book and does not need to be supervised. The pass mark for each examination is 100%. You will get 5 attempts.
  • Case study assignment with roleplays: The case study assignment assesses financial services regulation and core insurance knowledge, including your skills in providing general advice in general insurance.
  • Some questions require you to submit a video recording with another participant.

Your USI is your individual education number for life. It is a compulsory requirement for all Australian students who have studied or are studying nationally recognised training. It also creates a government authenticated record of your vocational education and training (VET) achievements regardless of the training provider from 2015 onwards. It is a condition of enrolment with Financial Education Professionals that you have a USI. This is collected as part of the enrolment process. Visit www.usi.gov.au to learn more or create your USI.

To successfully study at Financial Education Professionals, students are expected to have proficient technology-related skills, plus;
  • A high-speed stable internet connection to access learning materials and assessments
  • A unique email address.
  • A smartphone - select assignment questions ask you to upload audio or video recordings as supplementary evidence.

Sound English language, literacy, numeracy and communication skills are required as these skills are incorporated in each subject. A pre-entry assessment is used to determine whether applicants have appropriate Language Literacy and Numeracy skills (LLN) to enable a successful outcome in their chosen course. You may be required to undertake an LLN assessment for our Nationally Recognised Training Qualifications.
What will I learn in this workshop?2026-07-15T18:59:10+10:00

The workshop combines regulatory updates with practical compliance guidance, helping Responsible Managers better understand their obligations and strengthen their governance framework.

Topics include:

Credit regulation and licensing

Understand the current regulatory framework governing Australian Credit Licensees and ASIC’s expectations of Responsible Managers.

The role and responsibilities of a Responsible Manager

Explore what ASIC expects Responsible Managers to do in practice and how to effectively discharge your responsibilities.

Regulatory priorities

Understand the emerging issues and compliance risks currently attracting regulatory attention.

Recent ASIC regulatory outcomes

Review recent enforcement actions and regulatory outcomes with a focus on the role Responsible Managers played – and the lessons every licensee should learn.

Accountability and governance

Strengthen your oversight, governance and compliance framework through practical examples and proven approaches.

Managing your ongoing obligations

Learn practical tips for staying across your obligations, maintaining effective records and meeting your reporting responsibilities.

Financial Education Professionals acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past, present and emerging.