Professionalism and Ethics CPD

It is more important than ever to understand and examine the interplay between corporate culture, ethics and conduct in your organisation.

Our Professionalism and Ethics CPD is offered as a corporate solution only. Case studies are customised to individual organisations. Make an enquiry today.

The program comprises one core topic and 3 case studies:

  • The core topic provides foundation knowledge on ethical frameworks and ethical decision making. Once successfully completed knowledge is tested by applying it to 3 real dilemmas (Case Studies).
  • Each case study is delivered in an interactive lesson format requiring critical thinking and written responses.

Each case study considers the following:

  • A description of the situation, adapted from real events observed, or complaints to the Ombudsmen, or published court cases
  • An outline of the dilemma faced by the protagonist
  • Consideration of the environment in which the protagonist operates
  • Relevant news, legislation, outcomes of inquiries
  • Reflection questions throughout that can be used for group discussions
  • Consideration of the company values
  • The outcome and consideration of how the issue may be avoided
  • Assessment questions that are designed as a reflection exercise for individuals completing the case study

Suitable for meeting requirements under:

Program Content

Learning Outcomes

What you will learn

Who is this course for?

Units of Competency


Recognition of Prior Learning


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Frequently Asked Questions

The course is assessed with four open-book knowledge examinations of multiple-choice questions. Core (8 questions) Case studies (5 questions).
Case Study 5 considers a situation that occurred in a bank involving a loan manager. The case study is an adaptation of real events and considers the ethical dilemmas that can arise as a result of access to information that bank employees have. It includes a consideration of how information is used from an ethical perspective, and considers the new Banking Code of conduct obligations, as well as those under Australian Privacy laws. It poses the question, is it ok to use information that you legitimately have access to for your own purposes if it doesn’t hurt the customer? It also considers the importance of awareness of Codes of Conduct and Company Values and the ways employees can be encouraged to act in line with them.
You can enrol your team either:
  • Easily enrol online (you can add multiple participants to your cart) or
  • Contact us to arrange a quote.
What is RG206?2023-04-21T07:53:53+10:00

Regulatory Guide 206 Credit licensing: Competence and training (RG 206)

Credit licensees must comply with the organisational competence obligation in s47(1)(f) of the National Consumer Credit protection Act 2009 (National Credit Act)Regulatory Guide 206 Credit licensing: Competence and training (RG 206) sets out the minimum expectations for demonstrating organisational competence.

What you need to do to comply will depend on the nature, scale and complexity of your business. However, Regulatory Guide 206 Credit licensing: Competence and training (RG 206) sets out our minimum expectations for demonstrating organisational competence.

You must also ensure that your representatives are adequately trained and competent to engage in the credit activities authorised by your licence: s47(1)(g).

ASIC generally expects you to determine what is appropriate initial and ongoing training for your representatives and to embed this in your recruitment and training systems.

Updated annually, our CPD is designed to enable Responsible Managers and Representatives of Australian Credit Licensees to meet their mandatory RG206 continuing training requirement. Our CPD that is structured, properly assessed and recorded.