Professionalism and Ethics CPD

It is more important than ever to understand and examine the interplay between corporate culture, ethics and conduct in your organisation.

Our Professionalism and Ethics CPD is offered as a corporate solution only. Case studies are customised to individual organisations. Make an enquiry today.

The program comprises one core topic and 3 case studies:

  • The core topic provides foundation knowledge on ethical frameworks and ethical decision making. Once successfully completed knowledge is tested by applying it to 3 real dilemmas (Case Studies).
  • Each case study is delivered in an interactive lesson format requiring critical thinking and written responses.

Each case study considers the following:

  • A description of the situation, adapted from real events observed, or complaints to the Ombudsmen, or published court cases
  • An outline of the dilemma faced by the protagonist
  • Consideration of the environment in which the protagonist operates
  • Relevant news, legislation, outcomes of inquiries
  • Reflection questions throughout that can be used for group discussions
  • Consideration of the company values
  • The outcome and consideration of how the issue may be avoided
  • Assessment questions that are designed as a reflection exercise for individuals completing the case study

Suitable for meeting requirements under:

Program Content

Learning Outcomes

What you will learn

Who is this course for?

Units of Competency

Pre-requisite

Recognition of Prior Learning

Certification

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Frequently Asked Questions

The course is assessed with four open-book knowledge examinations of multiple-choice questions. Core (8 questions) Case studies (5 questions).

Case Study 5 considers a situation that occurred in a bank involving a loan manager. The case study is an adaptation of real events and considers the ethical dilemmas that can arise as a result of access to information that bank employees have. It includes a consideration of how information is used from an ethical perspective, and considers the new Banking Code of conduct obligations, as well as those under Australian Privacy laws. It poses the question, is it ok to use information that you legitimately have access to for your own purposes if it doesn’t hurt the customer? It also considers the importance of awareness of Codes of Conduct and Company Values and the ways employees can be encouraged to act in line with them.

To get started, either:
  • Purchase course/s online. (You can add multiple courses to the cart.) Please note: Online orders may take up to 1 business day to be processed and for your team to receive their course login details.
OR
Contact us for your Corporate Solution.
What will I learn in this workshop?2026-07-15T18:59:10+10:00

The workshop combines regulatory updates with practical compliance guidance, helping Responsible Managers better understand their obligations and strengthen their governance framework.

Topics include:

Credit regulation and licensing

Understand the current regulatory framework governing Australian Credit Licensees and ASIC’s expectations of Responsible Managers.

The role and responsibilities of a Responsible Manager

Explore what ASIC expects Responsible Managers to do in practice and how to effectively discharge your responsibilities.

Regulatory priorities

Understand the emerging issues and compliance risks currently attracting regulatory attention.

Recent ASIC regulatory outcomes

Review recent enforcement actions and regulatory outcomes with a focus on the role Responsible Managers played – and the lessons every licensee should learn.

Accountability and governance

Strengthen your oversight, governance and compliance framework through practical examples and proven approaches.

Managing your ongoing obligations

Learn practical tips for staying across your obligations, maintaining effective records and meeting your reporting responsibilities.

Financial Education Professionals acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past, present and emerging.