Managing Ethical Dilemmas in Financial Services

Managing Ethical Dilemmas in Financial Services

What is ethics and how does an organisation go about using ethical standards to maintain sound professional conduct?

Our short course presents a simple overview of key themes, so your whole organisation can get effective refresher training in this important compliance area.

Program Content

Learning Outcomes

What you will learn

  • What ethical standards and principles are
  • Drivers of unethical and ethical behaviour
  • How ethical standards interact with legal frameworks
  • How to follow an ethical decision-making process
  • Identifying ethical issues through analysing case studies.
  • Choose your specialty – either financial services, banking, insurance or consumer credit.

Who is this course for?

  • Suitable for financial services, banking, insurance and consumer credit professionals, including frontline branch and call centre staff.

Units of Competency


Recognition of Prior Learning


You will be awarded a Certificate of Completion. It will be available online for you to download and print immediately.

CPD Area: Regulation

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Frequently Asked Questions