Managing Ethical Dilemmas in Financial Services
Managing Ethical Dilemmas in Financial Services
What is ethics and how does an organisation go about using ethical standards to maintain sound professional conduct?
Our short course presents a simple overview of key themes, so your whole organisation can get effective refresher training in this important compliance area.
Program Content
Learning Outcomes
What you will learn
- What ethical standards and principles are
- Drivers of unethical and ethical behaviour
- How ethical standards interact with legal frameworks
- How to follow an ethical decision-making process
- Identifying ethical issues through analysing case studies.
- Choose your specialty – either financial services, banking, insurance or consumer credit.
Who is this course for?
- Suitable for financial services, banking, insurance and consumer credit professionals, including frontline branch and call centre staff.
Units of Competency
Pre-requisite
Recognition of Prior Learning
Certification
You will be awarded a Certificate of Completion. It will be available online for you to download and print immediately.
CPD Area: Regulation
