Conduct and Ethics

Conduct and Ethics

Conduct and Ethics in Banking and Financial Services

Why study conduct and ethics?

  • Ethics makes soundly operating financial services possible. Customers’ very act of placing their assets in the hands of financial institutions and advisers requires immense trust.
  • A trustworthy financial institution or company representative finds many takers for the services offered.
  • Financial scandals cause reactions of bad publicity, fierce public debate, and shock and disappointment precisely because they involve individuals and institutions that we expect to be able to trust.
  • Philosophical elements of ethical decision-making are being widely discussed. It is particularly relevant to the implementation of new systems and emerging technologies. Be prepared for rapidly evolving workplaces.

As facilitators of a key part of people’s lives – managing their money – all organisations involved in Australia’s financial system play a crucial role in modeling ethical and trustworthy business conduct.

Our business conduct and ethics learning aligns with continuing professional development requirements, including:

  • Organisational competence under RG 104
  • Advisers under RG 146
  • Responsible persons under RG 105 and CPS 520 Fit and proper.

To complement our ethics short courses we also have a library of ethical dilemmas to support your organisations learning.

Short Courses


Need help finding the right course?

Talk with us to develop your training program to comply with your licence obligations.

Speak to our expert team

What others say about us

Parallels real workplace experience.

We have been using FEP for a number of years now. The course materials are highly professional and parallels real workplace experience. Staff greatly value participating in meaningful external training and are the greatest advocates.

Efficient, informative and accessible.

The content is well set out, clear and precise. My organisation does the course every year and we are continuing to learn new and interesting things with each new offering. The content is up to date with the industry and completely relevant to my role. I had all the support and learning resources available to get it done…

Extremely relevant and meaningful.

Our firm exclusively uses the services of Financial Education Professionals for all of our ongoing RG146, compliance and responsible manager training for our team. We find course materials extremely relevant and meaningful and this allows our team to have up to date, practical knowledge.

Peter McGuire, CEO, XM

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