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AML/CTF regulation in Australia
Gain insights into how Australia’s AML/CTF framework operates, and who the main regulators are. -
Conflicts of Interest
Learn what conflicts of interest are and how organisations can manage them. -
Cyber security
Our Cyber security module will introduce you to common cyber security threats. -
DDO Essentials
Know the rules and ensure you have a consumer-centric approach to the design and distribution of products. -
Fraud awareness
Learn what fraud is, and how organisations can mitigate the risk of losses from fraud. -
General insurance code of practice
This module provides an overview of the Code and explores how it applies to workers in frontline enquiry and advice roles. -
Handling complaints and disputes
Learn your responsibilities to handle and manage complaints in a way that meets your organisation’s regulatory obligations. -
Modern slavery
In this module, you’ll find out about the ways modern slavery works and its impacts. -
National consumer credit protection
Learn about your organisation’s responsibilities, and the conduct and processes you need to follow to meet these provisions. -
Preventing bribery and corruption
Learn about the risks of bribery and corruption, and the part you play in helping your organisation to meet its obligations. -
Preventing bullying and harassment
Learn about behaviours that constitute bullying and harassment, and discover how you can help to prevent them. -
Protecting privacy and data
Understand more about your responsibilities, why our processes are so important, and what you can do if there’s a privacy breach. -
Reporting breaches
Learn your responsibilities to manage breaches in a way that meets your organisation’s regulatory obligations. -
Supporting vulnerable customers in consumer credit
Learn key drivers of vulnerability, and how you can identify people who might need additional support. -
Supporting vulnerable customers in insurance
As a financial services professional, you will encounter customers in difficult circumstances – vulnerable customers. -
Work health and safety
Learn how to protect yourself and others at work.
