Compliance Courses for Consumer Credit Professionals
Consumer Credit Courses
Compliance Courses for Consumer Credit Professionals
In Australia, regulation of consumer credit involves several key bodies including Australian Securities and Investments Commission (ASIC), Australian Prudential Regulation Authority (APRA) and the Office of the Australian Information Commissioner (OAIC).
They are complemented by prominent industry associations, such as the Mortgage and Finance Association of Australia (MFAA), the Finance Brokers Association of Australia (FBAA), and the Australian Finance Industry Association (AFIA).
Additionally, rapid technology adoption is making credit services more efficient and secure, driving growth and innovation. New technologies include digital lending platforms, Artificial Intelligence (AI) and machine learning, automated credit scoring, income and expenses analysis and application processing, Open Banking, and Reg Tech.
Stay up to date on your sector’s rules, regulations, and current issues.
Talk to us about your compliance training.
Introduction to Consumer Credit
A comprehensive short course for professionals working for an Australian Credit Licensee who need to meet initial and ongoing representative training requirements under RG 206 Credit licensing: Competence and training.
Credit CPD for Responsible Managers
Updated annually, our CPD is designed to enable Responsible Managers of Australian Credit Licensees to meet their mandatory RG206 continuing training requirements.
Credit CPD for Representatives
Give your team the workplace training to deliver brilliantly in their role. All bases are covered, from regulations to big picture issues and product innovation – crucial elements that shape how you work.
The NCCP Act and Responsible Lending
Our course takes a deep dive into the NCCP Act, covering responsible lending and other provisions, and guidance on implementing policies and processes to comply with consumer credit law and ASIC’s RG 209.
AML/CTF Course
Our online AML/CTF Course provides comprehensive coverage of AUSTRAC, ML/TF risk management, customer due diligence, reporting and record keeping requirements under the AML/CTF Act or the FTR Act.
AI in Consumer Credit
The future of lending lies in responsible AI innovation, and those who embrace this shift will be well-positioned to lead the way in a rapidly evolving financial landscape.
Financial hardship and debt collection
Our online course explores what financial hardship is before outlining the ACCC’s and ASIC’s guidance on debt collection. Turn what is often a challenging and unpleasant process into an experience that can be rewarding for both you and your debtors.
LMI Essentials
Designed for mortgage brokers and credit representatives, the course provides a practical, outcomes-focused understanding of how LMI works, when it should be considered, and how it compares with alternative lending strategies.
General Corporate Compliance Training
Our General Corporate Compliance training is a suite of engaging modules designed to meet regulatory compliance and conduct requirements. Our modules are suitable for organisation wide training from front-line employees to management and leadership and directors.
Tailor your learning journey: Select specific modules your team requires allowing you to focus on just the areas that matter most.
Explore the GCCS Library
A growing suite of financial services-focused compliance modules, covering:
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Industry leaders in CPD
The delivery method, the flexibility and the currency and relevance of content. FEP are and have always been a leader in CPD for the
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Parallels real workplace experience.
We have been using FEP for a number of years now. The course materials are highly professional and parallels real workplace experience. Staff greatly value participating in meaningful external training and are the greatest advocates.
Efficient, informative and accessible.
The content is well set out, clear and precise. My organisation does the course every year and we are continuing to learn new and interesting things with each new offering. The content is up to date with the industry and completely relevant to my role. I had all the support and learning resources available to get it done…
Extremely relevant and meaningful.
Our firm exclusively uses the services of Financial Education Professionals for all of our ongoing RG146, compliance and responsible manager training for our team. We find course materials extremely relevant and meaningful and this allows our team to have up to date, practical knowledge.
Regulatory News
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3 September 2026
Federal Government launches Financial Innovation Strategy at Intersekt
3 September 2026This morning Assistant Treasurer and Minister for Financial Services, Dr Daniel Mulino MP, launched the Australian Government’s inaugural Financial Innovation Strategy during his keynote address at Intersekt 2026.
The strategy responds to the independent Enhanced Regulatory Sandbox review led by Maha El Dimachki. It sets out a coordinated national agenda for an innovative, resilient and trusted financial system that harnesses technological change to support productivity and economic growth.
Key initiatives include:
- modernising Australia’s regulatory sandbox framework
- progressing reforms across the Consumer Data Right, digital assets and payments licensing
- laying foundations for thematic sandboxes, including for AI-enabled financial services and digital financial market infrastructure
- developing options for taxpayers to share ATO-held tax data through the CDR
- consulting on a new Strategic Plan for Australia’s Payments System in the final quarter of 2026
- establishing a Financial Innovation Committee bringing together government, regulators and industry.
FinTech Australia has welcomed the strategy as an important foundation for closer coordination between government, regulators and industry.
View sourceFederal Government launches Financial Innovation Strategy at Intersekt
This morning Assistant Treasurer and Minister for Financial Services, Dr -
3 September 2026
Former Beacon Minerals project manager Alexander McCulloch sentenced for insider trading
3 September 2026Alexander John McCulloch, a former project manager at Beacon Minerals Limited, has been convicted and sentenced to 12 months’ imprisonment for insider trading, to be released forthwith on a recognisance of $5,000 and to be of good behaviour for 2 years.
Former Beacon Minerals project manager Alexander McCulloch sentenced for insider trading
Alexander John McCulloch, a former project manager at Beacon Minerals -
3 September 2026
Scams and governance failures dominate misconduct report
3 September 2026New ASIC data released today highlights the important role reports from the public play in helping ASIC identify misconduct, emerging risks and scams across Australia’s financial system.
Between 1 January and 30 June 2026, ASIC received 9,807 ‘Reports of Misconduct’ with retail investor issues and governance matters continuing to dominate reports received by ASIC, which together account for over four in five of all reports.
Scams and governance failures dominate misconduct report
New ASIC data released today highlights the important role reports -
3 September 2026
APRA takes action to address material liquidity breaches by ING Australia
3 September 2026The Australian Prudential Regulation Authority (APRA) has imposed licence conditions on ING Bank Australia Limited (ING Australia) and will require it to hold additional capital and liquidity in response to material breaches of the bank’s minimum liquidity requirements.
ING Australia notified APRA in July that it had identified material miscalculations of its liquidity position over several years, resulting in significant overstatement of its Liquidity Coverage Ratio (LCR).
Although the bank was reporting LCR outcomes of around 160 per cent, its true LCR was substantially lower and at times dropped below the minimum LCR requirement of 100 per cent mandated by Prudential Standard APS 210 Liquidity. ING Australia has since taken steps to raise its liquidity position to well above APRA’s minimum requirements.
While APRA views ING Australia to be financially resilient, its breaches of liquidity prudential requirements are serious.
In response, APRA has imposed licence conditions requiring ING Australia to commission independent reviews into the causes of its liquidity reporting failures and broader risk management and governance practices, develop a comprehensive remediation plan to address weaknesses identified, and provide independent assurance that those remediation actions have been effectively implemented and embedded.
APRA has also increased ING Australia’s minimum liquidity requirements to ensure it is operating prudently while it addresses the underlying drivers of its liquidity reporting failure. Further, APRA has imposed a $50 million operational risk capital add-on to address heightened operational risk and potential broader weaknesses in its prudential reporting.
The capital add-on, increased liquidity requirement and licence conditions will remain in place until ING Australia has completed the required work to APRA’s satisfaction.
APRA Deputy Chair Therese McCarthy Hockey said: “ING Australia is one of Australia’s largest banks with more than 2 million customers nationwide and assets of over $100 billion. As such, APRA expects it to have robust governance and internal controls to support its financial and operational resilience.
“Although the bank remains well capitalised, and benefits from the financial strength of the broader ING group, these breaches are not simply a reporting error. When a bank cannot accurately measure one of its most important financial safeguards, it raises fundamental questions about the effectiveness of its risk management and controls. APRA is therefore acting decisively to ensure ING rectifies these weaknesses expediently,” Ms McCarthy Hockey said.
APRA takes action to address material liquidity breaches by ING Australia
The Australian Prudential Regulation Authority (APRA) has imposed licence conditions -
2 September 2026
Banned SMSF auditor Kristian Convery sentenced for acting while disqualified and falsifying documents
2 September 2026Kristian John Convery of Melbourne was today convicted and sentenced by the Melbourne Magistrates Court after pleading guilty to acting as a self-managed superannuation fund (SMSF) auditor while disqualified and falsifying audit documents.
The Court sentenced Mr Convery to a Community Corrections Order, specifically the undertaking 60 hours of unpaid community work.
Mr Convery pleaded guilty to two charges as acting as an SMSF auditor despite being disqualified by ASIC, and one charge of dishonestly falsifying documents with the intention of obtaining gain.
An ASIC investigation revealed Mr Convery continued to act as a SMSF auditor between June 2024 and January 2025, providing audit services for four tax agents and completing SMSF audits while prohibited from doing so.
Mr Convery was also charged for creating 47 false SMSF audit reports and a related letter for the purposes of obtaining a gain between July 2024 and January 2025.
The Court heard Mr Convery provided completed SMSF audit reports in another registered auditor’s name, despite that auditor having neither participated in the audits nor authorised the use of their details. Mr Convery then invoiced the tax agents for completing the audits.
The matter was prosecuted by the Office of the Director of Public Prosecutions (Cth) (CDPP).
View ASIC WebsiteKristian John Convery of Melbourne was today convicted and sentenced -
2 September 2026
Court orders CashnGo to pay $3.5 million penalty for unfair contract terms
2 September 2026The Federal Court has imposed a penalty of $3.5 million against Venture 5 Group Pty Ltd (trading as CashnGo) regarding its use of, and reliance on, unfair contract terms in more than 47,000 standard form small amount credit contracts with consumers.
Court orders CashnGo to pay $3.5 million penalty for unfair contract terms
The Federal Court has imposed a penalty of $3.5 million -
2 September 2026
Final call for firms to act before ASIC’s digital asset licensing deadline
2 September 2026Businesses relying on ASIC’s sector-wide no-action position for digital assets have until 30 September 2026 to apply for or vary an Australian Financial Services (AFS) licence or risk operating in breach of financial services law.
ASIC’s no-action position applies to providers of digital asset-related financial products and services.
Firms that need an Australian Market Licence or Clearing and Settlement (CS) facility licence are also being reminded to notify ASIC in writing of their intention to apply and hold a pre-application meeting with ASIC by the 30 September 2026 deadline.
From 1 October, firms that need a licence or variation to their existing authorisation but have not met the conditions of ASIC’s no-action position risk breaching financial services law and could face civil and criminal penalties. This includes potential fines reaching up to 10% of annual turnover.
ASIC has recorded over 45 licence applications from businesses seeking relevant authorisations to provide financial services relating to digital assets, since Information Sheet 225 Digital assets: Financial products and services (INFO 225) was updated in October 2025.
The end of ASIC’s transitional relief for digital assets businesses is a key step in bringing the digital asset industry into a regulated environment, supporting consumer protection and market integrity.
The Corporations Amendment (Digital Assets Framework) Act 2026 (DAF Act) comes into effect on 9 April 2027, where many of the existing authorisations will still be required after the new framework commences. The implementation roadmap includes consulting on new standards and guidance, releasing regulatory guides and ongoing industry engagement to facilitate an orderly path to licensing.
View ASIC WebsiteFinal call for firms to act before ASIC’s digital asset licensing deadline
Businesses relying on ASIC’s sector-wide no-action position for digital assets -
1 September 2026
APRA and ASIC host super CEOs to discuss frontier AI, cyber and operational resilience
1 September 2026APRA and ASIC have released public notes from the latest superannuation CEO roundtables, held on 24 and 30 June 2026.
The regulators jointly hosted superannuation chief executive officers representing a broad cross-section of the industry.
Attendees discussed frontier artificial intelligence, cyber and operational resilience, and crisis preparedness, alongside discussions of broader emerging issues facing the sector.
The notes can be viewed on APRA’s website at: APRA and ASIC host Superannuation CEO Roundtables – June 2026.
APRA and ASIC host super CEOs to discuss frontier AI, cyber and operational resilience
APRA and ASIC have released public notes from the latest -
1 September 2026
APRA confirms completion of obligations in Court Enforceable Undertaking by OnePath Custodians to protect members
1 September 2026The Australian Prudential Regulation Authority (APRA) confirms that OnePath Custodians Pty Limited (OPC) has fulfilled all obligations under its Court Enforceable Undertaking (CEU) and concluded the undertaking.
OPC is one of four superannuation trustees in the Insignia Financial Group and has approximately 365,000 members and over $39 billion in funds under management.
APRA accepted the CEU in July 2024 after OPC pledged to rectify compliance deficiencies and compensate affected members for failing to direct default member contributions to a MySuper product. OPC has since undertaken a comprehensive program to identify affected members, rectify the deficiencies and has made all reasonable endeavours to provide remediation where required.
As part of the CEU, OPC also committed to hold $40 million as an overlay of existing Operational Risk Financial Requirement assets. APRA has today lifted this overlay.
APRA Chair John Lonsdale said the conclusion of the CEU reflected OPC’s work to address concerns and demonstrated APRA’s balanced approach to supervision: holding entities to account, while acknowledging genuine remediation and uplift.
“Superannuation trustees play a critical role in protecting Australians’ retirement savings. Where trustees fall short, the consequences can directly affect members. APRA expects issues to be rectified swiftly and thoroughly.
“As one of Australia’s largest retail superannuation groups, Insignia is expected to lead with strong governance, risk oversight and robust controls evidencing a clear focus on members’ best interests,” Mr Lonsdale said.
APRA’s list of enforceable undertakings has been updated.
The Australian Prudential Regulation Authority (APRA) confirms that OnePath Custodians -
1 September 2026
APRA welcomes David Bradbury as Deputy Chair
1 September 2026The Australian Prudential Regulation Authority (APRA) has welcomed David Bradbury as he commences his role as APRA Deputy Chair today.
Mr Bradbury has been appointed for a five-year term and will oversee APRA’s work in superannuation.
Mr Bradbury said: “I am honoured to be appointed Deputy Chair of APRA and pleased to commence in the role. I look forward to working with the Executive Board, APRA colleagues and stakeholders to support APRA’s mandate, and ensuring Australia’s superannuation sector continues to deliver sound outcomes for members.”
Mr Bradbury’s appointment completes APRA’s new Executive Board, following the Treasurer’s July announcement appointing him and Therese McCarthy Hockey as Deputy Chairs. Ms McCarthy Hockey has been with APRA for eight years and became an APRA Member in October 2022.
APRA Chair John Lonsdale said: “I am pleased to welcome David to APRA. His deep experience in economic policy, regulation and public administration complements the Executive Board’s strong mix of prudential, financial markets, insurance, superannuation and public sector expertise.
“Together, APRA’s Members are well placed to oversee APRA’s work to maintain the safety and resilience of Australia’s financial system for the benefit of the community.”
Ms McCarthy Hockey will continue to oversee APRA’s work in banking, while APRA Member Suzanne Smith will continue to oversee general, life and private health insurance.
APRA welcomes David Bradbury as Deputy Chair
The Australian Prudential Regulation Authority (APRA) has welcomed David Bradbury -
31 August 2026
ASIC warns insurers cash settlements should not short-change homeowners in need
31 August 2026Home insurers may be leaving Australians exposed to higher repair costs by using cash settlements in a significant percentage of claims, an ASIC review has found.
ASIC warns insurers cash settlements should not short-change homeowners in need
Home insurers may be leaving Australians exposed to higher repair -
28 August 2026
APRA releases 2026 superannuation performance test and product insights
28 August 2026The Australian Prudential Regulation Authority (APRA) has released the results of the 2026 superannuation performance test.
The annual test, which has been administered by APRA since 2021, assesses the long-term performance of superannuation products to improve member outcomes and enhance transparency.
The performance test continues to identify underperforming products and drive accountability within the sector.
This year 547 superannuation products were assessed, representing 61 per cent of APRA-regulated superannuation member benefits. Of these,12 products did not pass the test:
- 1 of 50 MySuper products failed the performance test. The product is offered by BUSS (Queensland) Pty Ltd. This is the first time a MySuper product has failed the test since 2023; and
- 11 of 141 platform trustee-directed products (TDPs) failed the performance test. These include five products that have failed the test for at least two consecutive years.
This year, six trustees were responsible for the 12 failed products, with the five consecutive failed products offered by two trustees. Failure of the performance test was largely driven by poorer investment performance rather than higher administration fees and costs, which are also taken into account as part of the test assessment. All 356 non-platform TDPs assessed this year passed the test.
APRA Chair John Lonsdale said: “The annual performance test has been effective at reducing the number of members in underperforming products over the past five years. However, this year’s results show that pockets of underperformance remain and reinforce the need for trustees to take timely and effective action.”
APRA has also released the 2026 Comprehensive Product Performance Package, which combines the performance test results with additional measures of investment returns and fees to provide a broader view of how superannuation products are performing.
The CPPP shows that administration fees have continued to decline across all product types, however platform TDPs remain materially more expensive, even before taking into account the costs of any personal advice. The CPPP also shows that platform TDPs have higher rates of underperformance over 10 years when compared against other product types. Platform TDPs represent less than five per cent of the broader platform sector.
“Lower administration fees can make a meaningful difference to members’ retirement balances by supporting higher net returns.” Mr Lonsdale said. “APRA expects trustees to maintain a close focus on administration fees and fund performance in the best financial interests of their fund members.”
APRA administers the performance test in accordance with legislation set by Parliament. APRA notes the Government is giving consideration to options to strengthen the performance test, with regard to promoting productivity and protecting member interests.
View the results of the Annual superannuation performance test and Superannuation product performance on APRA’s website.
APRA releases 2026 superannuation performance test and product insights
The Australian Prudential Regulation Authority (APRA) has released the results of -
27 August 2026
APRA and ASIC warn frontier AI awareness must turn to action
27 August 2026The Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC) are urging financial market entities to move from gaining awareness of risks linked to frontier AI to taking decisive action.
Both APRA and ASIC have warned publicly in recent months that frontier AI is increasing the speed, scale and sophistication of cyber threats to the financial system while also accelerating technology and operational risks.
Building on those messages, the regulators hosted nine roundtables in June and July involving more than 600 attendees from across the financial system.
The roundtables were aimed at supporting industry to navigate a dynamic and rapidly evolving risk environment.
They were supported by the Australian Signals Directorate and included participation from the Reserve Bank of Australia, Treasury and the Australian Competition and Consumer Commission, signalling a whole-of-government response to this urgent threat.
Key themes to emerge included:
- the importance of getting the cyber fundamentals right, including identifying and managing critical assets and systems, timely patching, strong identity and access controls, attack surface reduction, backup integrity, tested response and recovery arrangements, and third-party risk management;
- the need to consider key decisions such as risk appetite, escalation authority, recovery priorities and communication strategies at board level before a crisis hits, given that frontier AI compresses incident response timeframes;
- a growing interest in defensive AI, including for threat intelligence, vulnerability detection, code review and incident response, however it was also acknowledged that capability remains limited;
- common dependency and concentration risk associated with third-party service providers can turn isolated individual incidents into much broader sector-wide disruption; and
- the importance of actively contributing to industry-led collaboration, including sector-wide threat intelligence sharing, dependency mapping, supplier assurance and sector incident coordination.
ASIC Commissioner Simone Constant said: “The urgency of this challenge cannot be overstated. Threat actors are exploiting frontier AI models to identify and exploit vulnerabilities that previously may have taken a team of professionals months to find.
“Now is the time to ensure you have a strong, tested plan to respond when the worst happens. Australia’s financial system is only as resilient as its weakest link. Boards and executives must move beyond awareness and ensure their organisations have well-tested response plans and understand where they are vulnerable, so they can respond effectively under pressure.”
APRA Deputy Chair Therese McCarthy Hockey said: “This was the first time APRA and ASIC have created forums for rapid information-sharing across such a broad cross-section of the financial sector. It highlights both regulators’ commitment to better regulatory practices that support and enable industry – especially in the face of complex and evolving risks.
“A particularly encouraging theme that stood out was the willingness of more advanced entities to share practical insights, lessons and approaches with peers and less mature entities. This is precisely the type of ‘Team Australia’ mindset that is needed to shore up resilience across our highly interconnected financial system.”
An information paper with more insights from the roundtables, as well as a preparedness checklist for boards and executives, are available at: Insights from the APRA-ASIC Industry Roundtables.
Background
On 30 April 2026, APRA called for a step-change in how banks, insurers and superannuation trustees manage AI-related risks.
On 8 May 2026, ASIC called on all licensees and market participants to urgently strengthen their cyber resilience measures, as frontier AI intensifies the global cyber risk environment.
APRA and ASIC warn frontier AI awareness must turn to action
The Australian Prudential Regulation Authority (APRA) and the Australian Securities -
26 August 2026
ASIC sets plan to be easier to deal with, harder to avoid
26 August 2026ASIC sets out how it will be easier to deal with for businesses trying to comply with the law, and harder to avoid for those causing harm, in its new Corporate Plan released today.
ASIC sets plan to be easier to deal with, harder to avoid
ASIC sets out how it will be easier to deal -
26 August 2026
Easier to deal with, harder to avoid
26 August 2026ASIC Chair Sarah Court delivered a keynote speech at a Committee for Economic Development of Australia (CEDA) event in Sydney on 26 August.
Here are the highlights:
- ASIC has a clear mandate from government to support growth and productivity – and a responsibility to ensure our actions strengthen the economy and do not unnecessarily slow it.
- To do so, ASIC must act at the right time and address the right risks – becoming easier to deal with for those who are doing the right thing and harder to avoid for those who are not.
- This comes down to being more responsive, investing in earlier detection and prevention, and setting clear expectations, with targeted interventions and stronger consequences.
Find out more in the full speech.
Easier to deal with, harder to avoid
ASIC Chair Sarah Court delivered a keynote speech at a -
25 August 2026
ASIC launches sustainability reporting video series
25 August 2026ASIC has released a series of sustainability reporting videos, completing the package of educational materials to help companies understand foundational concepts behind the sustainability reporting requirements.
ASIC partnered with the Australian Accounting Standards Board (AASB), the University of Technology Sydney (UTS) and educational design agency Studio 3 Learning to deliver the eight videos.
These summarise the content presented in the eight educational modules on sustainability reporting and are accessible on ASIC’s educational modules webpage:
- Module 1: Corporations Act and climate-related disclosure requirements
- Module 2: Introduction to climate change
- Module 3: Climate-related physical risks
- Module 4: Climate-related transition risks
- Module 5: Climate-related opportunities
- Module 6: Emissions accounting
- Module 7: Scenario analysis
- Module 8: Governance and risk management
The videos cover the same key topics presented in ASIC’s sustainability reporting in-person workshops and virtual webinars, in response to strong interest from attendees seeking to access that content on demand.
The videos allow users to revisit the webinar content at a time that suits them and can be used alongside the more detailed online learning modules and other ASIC guidance.
ASIC recommends that Group 2 and 3 entities begin building their capability and preparing for sustainability reporting early.
View ASIC WebsiteASIC launches sustainability reporting video series
ASIC has released a series of sustainability reporting videos, completing -
24 August 2026
Get ready for new director ID requirements from 1 July 2027
24 August 2026Companies and directors can take simple steps now to prepare for the new requirements, including checking that company and director information is current and accurate.
From 1 July 2027, new laws passed under the Treasury Laws Amendment (Business Registries Stabilisation and Uplift) Act 2026 will require companies to provide director identification numbers (director IDs) to ASIC.
Companies will need to provide director IDs to ASIC through company reporting processes, including annual reviews and when notifying changes to director details. Further information and guidance will be provided before 1 July 2027.
These changes form part of broader improvements to Australia’s business registers, including stronger authentication arrangements for users who create and update registry records.
Together, they will help reduce the risk of fraud and identity misuse, improve the accuracy of company information, and make it easier to identify company directors.
Getting ready
Companies and directors are encouraged to check that company and director information is current and accurate, including:
- checking company details are up to date
- confirming all current directors are correctly recorded
- updating any incorrect names, addresses or contact details.
Keeping information up to date now may help avoid delays or issues when the new requirements commence.
We also encourage checking director details recorded on the ASIC companies register against those held by the Australian Business Registry Services (ABRS) and updating records where necessary.
Directors can review their director ID details by visiting the ABRS Manage your director ID page, where they can:
- download a PDF copy of their director ID details
- update their details if they have changed.
Next steps
ASIC is engaging with stakeholders and will provide further guidance ahead of the 1 July 2027 commencement date. ASIC may also communicate directly with affected stakeholders to support awareness and readiness.
Find out more
Get ready for new director ID requirements from 1 July 2027
Companies and directors can take simple steps now to prepare -
24 August 2026
ASIC releases new professional year guidance for aspiring financial advisers
24 August 2026ASIC has published new guidance for professional year candidates, their supervisors, and Australian financial services (AFS) licensees.
Information Sheet 297 FAQs: Professional Year (INFO 297) provides answers to common questions, including information about documentation, record keeping, plans, tasks and logbooks.
ASIC has also provided candidates with a snapshot of some key milestones that must be met during the professional year.
ASIC developed the guidance to address issues identified in its 2024 review of a sample of professional year programs.
While the review found that AFS licensees generally had compliance systems and processes in place to ensure that individuals progressed through the professional year, ASIC identified some deficiencies in documentation and record keeping, including in documenting professional year plans and tasks, and maintaining logbooks.
The professional year is a supervised work and training period that forms part of the professional standards framework for relevant providers. The professional year standard is determined by the Minister and set out in the Corporations (Work and Training Professional Year Standard) Determination 2018. The phased approach during the professional year is intended to support the transition to providing personal advice to retail clients as a fully qualified relevant provider.
Together, INFO 297and the supporting snapshot provides guidance on the professional year standard and the requirements relating to provisional relevant providers in the Corporations Act 2001, as well as practical information on the year of work and training.
For more information on the professional standards, including the professional year, see:
Download
- Information Sheet 297 FAQs: Professional Year (INFO 297)
- Professional year webpage
ASIC releases new professional year guidance for aspiring financial advisers
ASIC has published new guidance for professional year candidates, their -
24 August 2026
The devastating impact behind bank impersonation scams
24 August 2026‘I thought I was doing the right thing to protect my money.’
That is how one HSBC customer described responding to what appeared to be a genuine message from their bank before having their money stolen by a bank impersonation scam and spending months without clear answers about what had happened.
‘It was emotionally devastating. I could not sleep or eat properly… I felt bad that I had lost the money and I punished myself for it. I felt like the bank was blaming me, even though I thought I was speaking to the bank and trying to stop a scam,’ the victim said.
As Scams Awareness Week begins, ASIC is highlighting the harm caused by scams and urging Australians to be on alert for bank impersonation scams, which are designed to exploit people’s trust in their bank and pressure them to act quickly.
ASIC’s warning follows the Federal Court recently ordering HSBC Bank Australia Limited to pay a $35 million penalty after the bank admitted to significant failures in protecting customers from scams and responding to customer reports when scams occurred.
The case was one of the first of its kind globally and reinforced that banks have a responsibility to protect their customers from scams.
HSBC admitted that because of its failure to adequately protect its customers from scams, customers were put at greater risk of financial and non-financial harm, and some suffered that harm.
View ASIC WebsiteThe devastating impact behind bank impersonation scams
‘I thought I was doing the right thing to protect -
20 August 2026
APRA publishes 2026-27 Corporate Plan
20 August 2026The Australian Prudential Regulation Authority (APRA) has published its latest Corporate Plan with a focus on ensuring the risk management practices of banks, insurers and superannuation trustees keep pace with a rapidly moving threat environment.
APRA’s 2026-27 Corporate Plan sets out APRA’s strategic priorities for the coming four years as well as its policy and supervision agenda for the next 12 to 18 months.
View APRA WebsiteAPRA publishes 2026-27 Corporate Plan
The Australian Prudential Regulation Authority (APRA) has published its latest