Risk Management

Non-financial risk

What is risk management?

Financial risk management applies prudent risk management processes to financial risks.

The financial crisis highlighted the inability of many financial institutions to properly identify, understand and control their risks. Weak risk governance and risk management put individual companies in jeopardy – with many failing – and undermined the stability of global financial markets.

The industry has responded with a renewed focus on managing risk. Board-level oversight has changed significantly: more knowledgeable directors have been appointed, new committees created, and reports and systems have been upgraded. The rigor around articulating and measuring each company’s risk appetite, and ensuring it is linked to strategy and key business decisions, has improved significantly.

In addition, regulators have been focusing on the role of the board of directors in risk governance, including approval of the firm’s risk appetite and risk policies, as well as overseeing management’s implementation of those policies.

We live in an environment of continual change and ever more demanding expectations. Risk management must be nimble and responsive to these challenges.

Compliance and conduct risk

A financial services business needs to operate within strict regulations imposed by many Acts, such as the Corporations Act, ASIC Act, AML/CTF Act and the Privacy Act, etc. The integrity of a financial services busines relies on its ability to meet these obligations. A (perceived or actual) failure to comply with relevant laws, regulations, policies and standards constitutes a significant risk to the business and is classified as a compliance risk.

Risk management is not about operating in a completely risk-free environment; rather it is about identifying the risks the business faces and then finding the best ways to reduce and manage those risks. Non-financial risk management can be approached in the same way as other risk management by following a four-step process:

  1. Identify the non-financial risks as they relate to the business
  2. Assess and measure those risks
  3. Apply controls, such as policies, procedures, cultural norms, ethical frameworks and guidance
  4. Monitor and review the effectiveness of these measures, and implement change as needed

This approach is generic and can be considered in proportion to the size of the business, the risks faced, and the resources available.

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